iPad Pro Pencil 2 won’t charge.

[confucious]

I bought a 12.9” iPad with pencil but on;y used it for a couple of months before the mini 5 came out as it was to big to carry everywhere.
now I’m working from home I’ve started using it again and found my pencil. When I attatch it, it shows up with a flat battery (no surprise there) but I left it overnight with the iPad plugged in and this morning it’s still showing no charge in the pencil. Any ideas? Or is it borked?
Thanks.

 

[Davidalan]

Remove the pencil from the ipad. Go into settings - Bluetooth - select pencil the little “i” with the circle around it and then forget this devise. Then attaché the pencil and see if it pairs and starts to charge.

 

[confucious]

Remove the pencil from the ipad. Go into settings - Bluetooth - select pencil the little “i” with the circle around it and then forget this devise. Then attaché the pencil and see if it pairs and starts to charge.

Thank you, it recognised the pen straight away and connects, but still no joy charging.

 

[Aggie88]

Kind of unorthodox but try heating the pencil up. I had the same problem and read about heating it up with a hairdryer until it feels warm. I did it with hot water. I put the pencil in a baggie and then let it sit in hot water for a few minutes. It worked for me but like I said it is a bit unorthodox. If yours isn't charging and it is out of warranty then it may be worth a shot.

 

[SpaceGrayAlways]

It looks like you already took the suggested steps, so next move would be to reach out to Apple. Should be covered as long as your warranty hasn't expired. If your iPad has AppleCare+ it's covered under the AppleCare+ Agreement (though you may need to speak to a Senior Advisor if they aren't paired in the system).

 

[confucious]

Well, I tried warming it up but no joy. Thanks for the suggestion though.
Its out of warranty and the repair cost is £99 - I think buying the pencil was an expensive mistake

 

[confucious]

After speaking further with support, they are sending me a replacement and I will retu my one and just get charged the battery replacement fee of £27

 

[IngerMan]

I thought I would share I dropped my Pencil 2 a few nights ago on our wood floor and the tip broke off with the threads inside the fitting. I called apple support yesterday and they are sending me a replacement arriving today. Just was pre charged until I send back the broken tip one. Its about 9 months old, great service.

I did try to remove the broken piece with a sharp point but all I was doing was making things worse. Also I dropped this pencil numerous times it must of been just right for it to break. I use it hours a day like a stylus. Also I have apple car + but did not need to use it.

 

[confucious]

The quote I got was wrong, whe they sent the invoice it was for more than I was quoted. On speaking to an advisor they told me the price I was charged was correct.
I asked to speak to their manager and the senior advisor checked and said there was a glitch in their system as the price I was quoted was what she saw when she looked for a quote.
she then reversed the charge. My pencil turned up the following day, I returned the broken one and can now confirm I have not been charged a penny. Result!

 

[SpaceGrayAlways]

The quote I got was wrong, whe they sent the invoice it was for more than I was quoted. On speaking to an advisor they told me the price I was charged was correct.
I asked to speak to their manager and the senior advisor checked and said there was a glitch in their system as the price I was quoted was what she saw when she looked for a quote.
she then reversed the charge. My pencil turned up the following day, I returned the broken one and can now confirm I have not been charged a penny. Result!

Why I LOVE Apple haha!