Problem during instalation of macos high sierra (urgent)

[Zakn]

hello everyone,

So during the instalation of Macos High sierra, some problem occured and now i can’t start my MBP. I only have one oslution is to do a clean install but I need the instaler app and I only have a windows computer in my possession so how can i get the instaler app or the dmg file so i can set up a bootable usb ?

If it’s not possible to get a dmg of mac os high sierra now where can i get the dmg file for mac os sierra /?

Thank you all for your help

 

[Morpheo]

hello everyone,

So during the instalation of Macos High sierra, some problem occured and now i can’t start my MBP. I only have one oslution is to do a clean install but I need the instaler app and I only have a windows computer in my possession so how can i get the instaler app or the dmg file so i can set up a bootable usb ?

If it’s not possible to get a dmg of mac os high sierra now where can i get the dmg file for mac os sierra /?

Thank you all for your help

What problem occured?

 

[jun180]

hello everyone,

So during the instalation of Macos High sierra, some problem occured and now i can’t start my MBP. I only have one oslution is to do a clean install but I need the instaler app and I only have a windows computer in my possession so how can i get the instaler app or the dmg file so i can set up a bootable usb ?

If it’s not possible to get a dmg of mac os high sierra now where can i get the dmg file for mac os sierra /?

Thank you all for your help

Try power off the laptop, then power it back on and hold command and the R button simultaneously. This will boot back into the recovery mode, and you will have options to reinstall OSX or restore from time machine.

 

[WalterNeff]

“macOS could not be installed on your computer” - endless loop. So I’m screwed I guess.

 

[Cougarcat]

“macOS could not be installed on your computer” - endless loop. So I’m screwed I guess.

Could you get into recovery mode?

 

[WalterNeff]

Could you get into recovery mode?

Trying that now, but now have a message “no bag entry” whatever that means

 

[Cougarcat]

Trying that now, but now have a message “no bag entry” whatever that means

After a quick google, looks like it's an Apple server error. I'd try again in a little bit.

 

[WalterNeff]

After a quick google, looks like it's an Apple server error. I'd try again in a little bit.

I appreciate your quick replies. You’re a good person.

 

[loekf]

Last resort is internet recovery: command + option + R immediately when hear the chime.

Drawback: hard drive / SSD is wiped, OS is downloaded and installed.

No bag entry... *if* you already tried this usually means no network => no OS found

Are you sure you are connected via ethernet ? I think WIFI also works in recovery mode, provided you entered the SSID + password.

 

[WalterNeff]

I’m connected via WiFi- not mission critical until the weekend and I am close to an Apple Store. May make a trip tomorrow.

 

[scionfriar]

hello everyone,

So during the instalation of Macos High sierra, some problem occured and now i can’t start my MBP. I only have one oslution is to do a clean install but I need the instaler app and I only have a windows computer in my possession so how can i get the instaler app or the dmg file so i can set up a bootable usb ?

If it’s not possible to get a dmg of mac os high sierra now where can i get the dmg file for mac os sierra /?

Thank you all for your help

Same problem here on a 12" Macbook. Booted into recovery to reinstall OS X and am showed now available disk to install it on. It totally hosed the SSD.

 

[WalterNeff]

Aha! I have advanced past “no bag entry” - but “This item is temporarily unavailable” - I will try again later. Thanks to all for your help.

 

[PixelP]

Hi everyone

My update process also failed. After the second reboot I received the following message (German). A reboot thereafter only showed me a folder with a question mark in it.
I was able to enter recovery mode and I’m now recovering back to Sierra from a backup.

Edit: rMBP 2012, SSD: 512GB

Edit 2: Restore from backup completed, did the update again, now everything worked fine

 

[blahbrah]

Hi everyone

My update process also failed. After the second reboot I received the following message (German). A reboot thereafter only showed me a folder with a question mark in it.
I was able to enter recovery mode and I’m now recovering back to Sierra from a backup.

View attachment 721097

Edit: rMBP 2012, SSD: 512GB

Edit 2: Restore from backup completed, did the update again, now everything worked fine

This happened to me too on a 2016 mbptb. Hopefully I’ll be able to do the same.