Problem description:
1. removing cisco any connect from startup
2. system started crashing after i deleted any connect.plist from /Library/LaunchAgents
3. removing SearchMe adware
EtreCheck version: 2.2 (132)
Report generated 6/26/15, 5:10 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 81 - SN = D86421611MXF90KA5
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.11 (15A204h) - Time since boot: 0:4:19
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (58.73 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/MacX Video Converter Pro.app
[not loaded] com.macxdvd.driver.goodSysAudioCapture (1 - SDK 10.9) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.MRTa.plist [Click for details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.logd.plist [Click for details]
[failed] com.apple.MRTd.plist [Click for details]
[failed] com.apple.security.syspolicy.plist
[loaded] org.postfix.newaliases.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cisco.anyconnect.ciscod.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
1Password 5 Application Hidden (/Applications/1Password 5.app)
/Applications/Cisco/Cisco AnyConnect Secure Mobility Client/ Application Hidden (/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app)
Internet Plug-ins: ℹ️
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Safari Extensions: ℹ️
1Password
Ghostery
Searchme Adware! [Click to remove]
eBay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 61.37 GB
Destinations:
Air's Time Machine [Local]
Total size: 249.87 GB
Total number of backups: 11
Oldest backup: 2014-08-07 08:00:44 +0000
Last backup: 2015-03-03 06:25:43 +0000
Size of backup disk: Adequate
Backup size 249.87 GB > (Disk used 61.37 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% fontd
2% acwebsecagent
1% Cisco AnyConnect Secure Mobility Client
0% notifyd
Top Processes by Memory: ℹ️
679 MB kernel_task
614 MB com.apple.WebKit.WebContent(7)
475 MB softwareupdated
221 MB mdworker(18)
172 MB mds_stores
Virtual Memory Information: ℹ️
2.49 GB Free RAM
5.51 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jun 26, 2015, 05:05:58 PM /Library/Logs/DiagnosticReports/akd_2015-06-26-170558_[redacted].crash
Jun 26, 2015, 05:05:37 PM Self test - passed
Jun 26, 2015, 12:13:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ncplugin.WorldClock_2015-06-26-001355_[redacted].crash
Jun 25, 2015, 11:30:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-06-25-233007_[redacted].crash
Jun 25, 2015, 11:28:53 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-232853_[redacted].crash
Jun 25, 2015, 11:28:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-25-232842_[redacted].panic [Click for details]
Jun 25, 2015, 11:00:28 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-230028_[redacted].crash
Jun 25, 2015, 10:35:56 PM /Library/Logs/DiagnosticReports/soagent_2015-06-25-223556_[redacted].cpu_resource.diag [Click for details]
Jun 25, 2015, 10:34:55 PM /Library/Logs/DiagnosticReports/FaceTime_2015-06-25-223455_[redacted].hang
Jun 25, 2015, 10:32:46 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-223246_[redacted].crash
Jun 25, 2015, 10:32:41 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-223241_[redacted].crash
Jun 25, 2015, 10:32:39 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-223239_[redacted].crash
Jun 25, 2015, 10:05:01 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-220501_[redacted].crash
Jun 25, 2015, 10:01:50 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-220150_[redacted].crash
Jun 25, 2015, 09:48:09 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-214809_[redacted].crash
Jun 25, 2015, 09:19:42 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-211942_[redacted].crash
Jun 23, 2015, 10:18:48 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-06-23-221848_[redacted].cpu_resource.diag [Click for details]
Jun 23, 2015, 06:29:14 PM /Library/Logs/DiagnosticReports/callservicesd_2015-06-23-182914_[redacted].cpu_resource.diag [Click for details]
Jun 23, 2015, 06:29:05 PM /Library/Logs/DiagnosticReports/soagent_2015-06-23-182905_[redacted].cpu_resource.diag [Click for details]
Jun 26, 2015, 12:07:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ncplugin.WorldClock_2015-06-26-000757_[redacted].crash
1. removing cisco any connect from startup
2. system started crashing after i deleted any connect.plist from /Library/LaunchAgents
3. removing SearchMe adware
EtreCheck version: 2.2 (132)
Report generated 6/26/15, 5:10 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Click to remove] links for help removing adware.
Hardware Information: ℹ️
MacBook Air (13-inch, Early 2014) (Technical Specifications)
MacBook Air - model: MacBookAir6,2
1 1.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 81 - SN = D86421611MXF90KA5
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.11 (15A204h) - Time since boot: 0:4:19
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (58.73 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 1
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/MacX Video Converter Pro.app
[not loaded] com.macxdvd.driver.goodSysAudioCapture (1 - SDK 10.9) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.apple.MRTa.plist [Click for details]
Problem System Launch Daemons: ℹ️
[failed] com.apple.logd.plist [Click for details]
[failed] com.apple.MRTd.plist [Click for details]
[failed] com.apple.security.syspolicy.plist
[loaded] org.postfix.newaliases.plist [Click for support]
Launch Agents: ℹ️
[loaded] com.cisco.anyconnect.gui.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.cisco.anyconnect.ciscod.plist [Click for support]
[running] com.cisco.anyconnect.vpnagentd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.bittorrent.BitTorrent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
1Password 5 Application Hidden (/Applications/1Password 5.app)
/Applications/Cisco/Cisco AnyConnect Secure Mobility Client/ Application Hidden (/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app)
Internet Plug-ins: ℹ️
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 18.0.0.194 - SDK 10.6 [Click for support]
Flash Player: Version: 18.0.0.194 - SDK 10.6 [Click for support]
SharePointBrowserPlugin: Version: 14.5.1 - SDK 10.6 [Click for support]
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
Default Browser: Version: 601 - SDK 10.11
Safari Extensions: ℹ️
1Password
Ghostery
Searchme Adware! [Click to remove]
eBay Shopping Assistant Adware! [Click to remove]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 120.10 GB Disk used: 61.37 GB
Destinations:
Air's Time Machine [Local]
Total size: 249.87 GB
Total number of backups: 11
Oldest backup: 2014-08-07 08:00:44 +0000
Last backup: 2015-03-03 06:25:43 +0000
Size of backup disk: Adequate
Backup size 249.87 GB > (Disk used 61.37 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
2% fontd
2% acwebsecagent
1% Cisco AnyConnect Secure Mobility Client
0% notifyd
Top Processes by Memory: ℹ️
679 MB kernel_task
614 MB com.apple.WebKit.WebContent(7)
475 MB softwareupdated
221 MB mdworker(18)
172 MB mds_stores
Virtual Memory Information: ℹ️
2.49 GB Free RAM
5.51 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Jun 26, 2015, 05:05:58 PM /Library/Logs/DiagnosticReports/akd_2015-06-26-170558_[redacted].crash
Jun 26, 2015, 05:05:37 PM Self test - passed
Jun 26, 2015, 12:13:55 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ncplugin.WorldClock_2015-06-26-001355_[redacted].crash
Jun 25, 2015, 11:30:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Safari_2015-06-25-233007_[redacted].crash
Jun 25, 2015, 11:28:53 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-232853_[redacted].crash
Jun 25, 2015, 11:28:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-06-25-232842_[redacted].panic [Click for details]
Jun 25, 2015, 11:00:28 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-230028_[redacted].crash
Jun 25, 2015, 10:35:56 PM /Library/Logs/DiagnosticReports/soagent_2015-06-25-223556_[redacted].cpu_resource.diag [Click for details]
Jun 25, 2015, 10:34:55 PM /Library/Logs/DiagnosticReports/FaceTime_2015-06-25-223455_[redacted].hang
Jun 25, 2015, 10:32:46 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-223246_[redacted].crash
Jun 25, 2015, 10:32:41 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-223241_[redacted].crash
Jun 25, 2015, 10:32:39 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-223239_[redacted].crash
Jun 25, 2015, 10:05:01 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-220501_[redacted].crash
Jun 25, 2015, 10:01:50 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-220150_[redacted].crash
Jun 25, 2015, 09:48:09 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-214809_[redacted].crash
Jun 25, 2015, 09:19:42 PM /Library/Logs/DiagnosticReports/akd_2015-06-25-211942_[redacted].crash
Jun 23, 2015, 10:18:48 PM /Library/Logs/DiagnosticReports/DesktopServicesHelper_2015-06-23-221848_[redacted].cpu_resource.diag [Click for details]
Jun 23, 2015, 06:29:14 PM /Library/Logs/DiagnosticReports/callservicesd_2015-06-23-182914_[redacted].cpu_resource.diag [Click for details]
Jun 23, 2015, 06:29:05 PM /Library/Logs/DiagnosticReports/soagent_2015-06-23-182905_[redacted].cpu_resource.diag [Click for details]
Jun 26, 2015, 12:07:57 AM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.ncplugin.WorldClock_2015-06-26-000757_[redacted].crash