iPhone XS Replace battery at 80%

[slyronit]

My wife’s iPhone XS is now 4 years old. Needless to say the battery has degraded over the years. Currently it is sitting at 80% for the past 6 months. She wants to have the battery replaced but there doesn’t seem to be an official way to do so. The support app says the battery is fine and won’t let me book an appointment with apple care. Starting a manual chat results in the same thing. We are ready to pay for a battery replacement but apple won’t let us. It is frustrating.

Any workaround to this? Alternatively, is there a way to force the battery below 80% so that we can get a replacement?

 

[Lwii2boo]

In France we can replace a battery of any iPhone if health is 80% or below. I would try it again !
Even between 81-85% it can be done if you're lucky to found a cool person and you communicate properly

 

[Reggaenald]

This is so stupid, they refuse to replace the battery? That actually sounds criminal to me, they offer the service but won’t do it no matter what while other people get their batteries replaced with 90%? Stubborn like their seniors…

 

[one more]

If you are willing to pay for it, you can replace it at any point and do not need to wait for the battery capacity to fall below 80%. If you are not in the US, change the page below for your country:

iPhone Battery Service - Apple Support

Need more power? An Apple Store or Authorized Service Provider near you can replace your iPhone battery. See the associated cost by coverage type.

support.apple.com

 

[Shadowbech]

If you are near an apple store, I'd just set up a Genius Bar appointment and see if they will.

 

[BugeyeSTI]

Bring it to an Apple store they'll replace it in about an hour.. I had my iPhone X done last November and it was at 82%. I was able to book an appointment so not sure why you're having trouble. Maybe you should make an appointment for something different then just say it's for the battery when you get there

 

[Andeddu]

Normal wear and tear after 4 years of use. It’ll cost you more if you go through Apple but if you’re wanting to save cash you could go through a third party phone repair shop.

 

[Sub.0]

Yes, go to your local Apple Store and they can replace the Battery for you for a fee.

 

[slyronit]

I am in Thailand. There's no way to get an appointment for a battery replacement unless the battery is below 80%. I guess I will probably book an appointment for something else and then ask for a battery replacement.

 

[oberlin1]

My wife’s iPhone XS is now 4 years old. Needless to say the battery has degraded over the years. Currently it is sitting at 80% for the past 6 months. She wants to have the battery replaced but there doesn’t seem to be an official way to do so. The support app says the battery is fine and won’t let me book an appointment with apple care. Starting a manual chat results in the same thing. We are ready to pay for a battery replacement but apple won’t let us. It is frustrating.

Any workaround to this? Alternatively, is there a way to force the battery below 80% so that we can get a replacement?

My X battery was not in the best of shape so I just took it into an Apple store. No questions asked and about an hour later I was good to go. Good luck.

 

[slyronit]

My X battery was not in the best of shape so I just took it into an Apple store. No questions asked and about an hour later I was good to go. Good luck.

The problem is, because of COVID, walkins are not allowed and it doesn’t let me book an appointment for battery replacement. I will book an appointment for something else.

 

[I7guy]

My wife’s iPhone XS is now 4 years old. Needless to say the battery has degraded over the years. Currently it is sitting at 80% for the past 6 months. She wants to have the battery replaced but there doesn’t seem to be an official way to do so. The support app says the battery is fine and won’t let me book an appointment with apple care. Starting a manual chat results in the same thing. We are ready to pay for a battery replacement but apple won’t let us. It is frustrating.

Any workaround to this? Alternatively, is there a way to force the battery below 80% so that we can get a replacement?

I have an Xs max 4 years old reading 96%. I booked an appointment for phone shutting off (which was the issue) . When I got into the store I just told them to replace the battery…which they did…for a fee. Changing the battery resolved the issue.

 

[Taz Mangus]

I have an Xs max 4 years old reading 96%. I booked an appointment for phone shutting off (which was the issue) . When I got into the store I just told them to replace the battery…which they did…for a fee. Changing the battery resolved the issue.

Did you try doing a battery recalibration before you got the battery replaced? Some people have reported that issues with the phone shutting down was resolved by doing a battery recalibration. Just a thought.

 

[I7guy]

Did you try doing a battery recalibration before you got the battery replaced? Some people have reported that issues with the phone shutting down was resolved by doing a battery recalibration. Just a thought.

I tried letting the battery drain and then full charge. But the phone shut off around 35% and for the $70 bucks I didn’t want to deal with it. 4 years old I’m okay to replace the battery.

 

[kstewart61]

Try Best Buy they are authorized dealers now.

 

[BugeyeSTI]

Try Best Buy they are authorized dealers now.

Are there BestBuy's in Thailand? That's where the OP is located.

 

[slyronit]

I booked an appointment for issues with “phone crashing”. During the appointment I asked them to replace the battery. They told me there’s nothing wrong with it and they won’t do it. Next week the battery dropped below 80%. This time I was able to book an appointment for battery replacement and they did it for a fee, no questions asked.

 

[Fred Zed]

Are there BestBuy's in Thailand? That's where the OP is located.

I think there's even a Best Buy in Gitmo.

 

[HalfFullmoon]

This is so weird that you are having this issue with battery replacement. I went to return my SE 2022 in store, and made the appointment in the store for a battery replacement of my iPhone 8. Originally, they gave me an appointment for one hour later, but bumped be up to 10 min later. My battery health of iPhone 8 was at 87%, and the guy didn’t say anything other than that the fee for battery replacement was $49. But I don’t notice any improvement in battery life after replacement, though.

 

[Fred Zed]

The iPhone 8 Plus sure seems to get a cult following around here. I can see why.

 

[ghanwani]

Keep in mind the battery is unlikely to last as long as it did when the phone was new. It will provide at most a 25% improvement.

 

[slyronit]

Keep in mind the battery is unlikely to last as long as it did when the phone was new. It will provide at most a 25% improvement.

How so?

 

[ghanwani]

How so?

If it’s showing 80% now, then at 100% you’ll get 25% more. Newer software just makes older processors run harder consuming more power than they did when they ran on old software.

 

[HalfFullmoon]

Keep in mind the battery is unlikely to last as long as it did when the phone was new. It will provide at most a 25% improvement.

Imagine if your car mechanic told you this.

 

[slyronit]

If it’s showing 80% now, then at 100% you’ll get 25% more. Newer software just makes older processors run harder consuming more power than they did when they ran on old software.

That is fine.