iPhone XS Sent iPhone to be replaced for insurance but still appears in my devices on iCloud

[james-bailey]

Hi folks, my iphone was damaged at work so I have claimed on insurance and a new one arrived today.

I disabled Find My iPhone and then also erased all contents and settings as per insurance instructions before sending it off.

However I have just logged into my icloud account online and noticed that the old phone with its IMEI is shown within the 'list of my devices that I am currently signed in with'

Is this normal?

Im a bit worried I may not of fully signed out etc if its still shown there..

Thanks

 

[now i see it]

You missed a step but can remove it from your Apple ID/iCloud with another iOS device.

Go to settings and click on your name at the top. The device list is at the bottom. You can remove it there.

 

[nguyen6323]

I’ve sold many of my iPhones and a lot of them never get removed from my list of devices on my iCloud account. Even the one i gave to my sister. Shes fully logged in and set up with her account but the device still shows under my account.