As the title mentions, I have come across serious audio issues with the TV OS 14.5 update and Apple TV. I am writing so that hopefully some one else doesn't run into the same issue or can fix it for themselves.
I have several ATV4 HD and ATV4 4k's in my house. Yesterday morning I decided to try out 14.5 on one of the ATV HD (2015) that is plugged in to the TV via HDMI (no soundbar or receiver).
Right away I had audio syncing problems where the image and audio were off by a lot and it would get worse as the video progressed as well as the audio crackling and sounding bad from videos I tried streaming from Home Sharing. These were videos that played fine the day before. The audio from other apps such as Netflix and Sling appeared ok - but not with Home Sharing files.
I wound up spending about 8 hours troubleshooting the issue, from changing audio settings on the ATV, on my TV, changing HDMI cables, switching the ATV to another TV, dozens of restarts, rebooting everything including my router, all the way to a reset, and when that did not work I did a full restore - nothing I did worked to fix the problem. In the mean time the same videos worked fine on the ATV's that were not updated and still running 14.4.
I saw it mentioned on some developer board as well as Reddit where the exact same problems were being discussed with 14.5.
I have been using Apple TV's since the first one and this is the worst issue after an update to ever crop up for me. I am not about the mess with my Home Sharing library - I have way to many files to have to edit/change, if that was even a solution.
This morning I had to go out and buy a USB-C cable and do a restore to the previous .ipsw to bring the ATV back to 14.4 - now the audio is back to normal, no audio syncing issues or crackling.
Hopefully Apple is aware of this issue and can fix it otherwise I am stuck on 14.4 for the long haul on all my ATV's.
Please be careful before updating to the lasted TV OS - good luck.
I have several ATV4 HD and ATV4 4k's in my house. Yesterday morning I decided to try out 14.5 on one of the ATV HD (2015) that is plugged in to the TV via HDMI (no soundbar or receiver).
Right away I had audio syncing problems where the image and audio were off by a lot and it would get worse as the video progressed as well as the audio crackling and sounding bad from videos I tried streaming from Home Sharing. These were videos that played fine the day before. The audio from other apps such as Netflix and Sling appeared ok - but not with Home Sharing files.
I wound up spending about 8 hours troubleshooting the issue, from changing audio settings on the ATV, on my TV, changing HDMI cables, switching the ATV to another TV, dozens of restarts, rebooting everything including my router, all the way to a reset, and when that did not work I did a full restore - nothing I did worked to fix the problem. In the mean time the same videos worked fine on the ATV's that were not updated and still running 14.4.
I saw it mentioned on some developer board as well as Reddit where the exact same problems were being discussed with 14.5.
I have been using Apple TV's since the first one and this is the worst issue after an update to ever crop up for me. I am not about the mess with my Home Sharing library - I have way to many files to have to edit/change, if that was even a solution.
This morning I had to go out and buy a USB-C cable and do a restore to the previous .ipsw to bring the ATV back to 14.4 - now the audio is back to normal, no audio syncing issues or crackling.
Hopefully Apple is aware of this issue and can fix it otherwise I am stuck on 14.4 for the long haul on all my ATV's.
Please be careful before updating to the lasted TV OS - good luck.
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