iPhone 13 Pro Max smashed back , apple care+

[troy1980]

Does anyone know what apple will replace? I mean they will replace only the back glass or the whole unit ?

 

[big samm]

I think it depends on which model you have. The new iPhone 14’s back can be change so you would be keeping the same unit, same serial #. If it’s the iPhone 14 Pro’s they might change the whole unit since the back can’t be interchanged. Correct me if im wrong guys

 

[Andeddu]

I think it depends on which model you have. The new iPhone 14’s back can be change so you would be keeping the same unit, same serial #. If it’s the iPhone 14 Pro’s they might change the whole unit since the back can’t be interchanged. Correct me if im wrong guys

It’s the 13 Pro Max.

I think they will replace the glass back.

 

[doolar]

If you want the entire phone changed, do an Express Replacement, that way you get a new phone and send your broken one in.

 

[Conan86]

I believe they’ll change out the phone since there’s no easy way to replace the back glass for the 13 Pros

As what doolar mentioned, the surest way to change out the whole phone is to activate Express Replacement service

 

[stanza.richi]

With my XS they replaced the whole unit.

 

[Charadis]

I think it depends on which model you have. The new iPhone 14’s back can be change so you would be keeping the same unit, same serial #. If it’s the iPhone 14 Pro’s they might change the whole unit since the back can’t be interchanged. Correct me if im wrong guys

His title says iPhone 13 Pro Max

Entire phone will be replaced under AppleCare, same policy as out of warranty replacement. The back glass is tightly glued to the back, as well as held on by the camera rings (they are wielded to the housing from the other side), and cannot be easily serviced by itself

 

[Fred Zed]

His title says iPhone 13 Pro Max

Entire phone will be replaced under AppleCare, same policy as out of warranty replacement. The back glass is tightly glued to the back, as well as held on by the camera rings (they are wielded to the housing from the other side), and cannot be easily serviced by itself

Slightly off topic. Is that the same for the iPhone 14PM?

 

[JPack]

Slightly off topic. Is that the same for the iPhone 14PM?

Yes. Only the iPhone 14/Plus has a completely redesigned chassis for ease of repair.

 

[eyoungren]

His title says iPhone 13 Pro Max

Entire phone will be replaced under AppleCare, same policy as out of warranty replacement. The back glass is tightly glued to the back, as well as held on by the camera rings (they are wielded to the housing from the other side), and cannot be easily serviced by itself

Apple started repairing rear glass with the iPhone 12 series for $29 under AC+. For the 11 series and below it's a replacement. The 13 and 14 series continue this.

 

[Fred Zed]

Apple started repairing rear glass with the iPhone 12 series for $29 under AC+. For the 11 series and below it's a replacement. The 13 and 14 series continue this.

Is it still $599 for “rear glass” replacement without AC+ for the iPhone 14PM? ( they swap the whole device )

 

[eyoungren]

Is it still $599 for “rear glass” replacement without AC+ for the iPhone 14PM? ( they swap the whole device )

$549.

iPhone Repair & Service - Apple Support

Need to repair your iPhone? See your service options, their costs by coverage type, and how long they take.

support.apple.com

 

[Fred Zed]

$549.

iPhone Repair & Service - Apple Support

Need to repair your iPhone? See your service options, their costs by coverage type, and how long they take.

support.apple.com

Thanks. It shows rear camera damage at only this price ? Doesn’t this service require exchange like back glass damage.