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johnojohno

macrumors newbie
Original poster
Jan 19, 2016
17
4
Morning
So my phone unfortunately saw its demise while being smashed into a million pieces somehow. I sent it off and the insurance company messaged me asking to erase all the data on Find iPhone.

I logged in, selected device, then Erase,

However i selected it and it states "Erase pending, this iPhone will be Erased when connected to the internet......

but the phone is destroyed so I am very sure it wont have internet access..... so what then?

Anyone had similar experiences?
 

now i see it

macrumors G4
Jan 2, 2002
10,689
22,403
If the phone ever connects to the internet again, the Find My service will tell the phone to erase itself.

I think what the insurance company might be saying is for you to remove the device from your Find My list. (Maybe)
 
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