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nshinka

macrumors member
Original poster
Apr 4, 2020
30
5
My iPhone 13 suddenly started rebooting whenever I accept an incoming call, so I tried to reset it via iOS.
The iPhone then got stuck in a boot loop, so I tried to factory reset it via my Mac.
The factory reset stops halfway through and the iPhone goes into the boot loop again.
So I put the iPhone into the DFU Mode and tired to reset it via the Mac that way.
It gets midway through and then I get this error on the Mac:
Screen Shot 2023-10-14 at 6.00.36 pm.png

I couldn't find anything by Googling this error.

So, where do I go from here? Apple store?

Thanks.
 

Knightartorias8

macrumors newbie
Oct 13, 2023
14
8
Assuming the phone can pass all diagnostics and is in good condition. And back it up please.

Make sure you have the latest Mac OS and a solid internet connection.
Disable FMM for your phone, via the settings or on iCloud.com.
You can reset the phone through the general settings at the bottom.

I assume by DFU mode, you mean recovery, right?
 
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