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boxxyfied

macrumors newbie
Original poster
Dec 29, 2014
13
5
morning!

so I looked around and can't find my issue so hoping someone can help out.

ISSUE: Anytime TouchID is pressed, where a prompt is not there for its use, the whole computer locks up - completely freezes, no trackpad, no keyboard, nothing. completely frozen.

I have to manually force restart by pressing touchid as power. so its weird - I know Touch ID works because it works as a power button. when in a Touch ID prompt, it allows me to log in using Touch ID. but if say I press Touch ID on the main boot up or when the log in screen and password hasn't been entered for touchid to use, completely locks up.

anyone seen this/direct to where to solve?

2016 13" MacbookPro tb/2.9/8GB/4tb/high Sierra
 
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