A couple days ago, after I had purchased one movie and rented another on iTunes and had watched half of the rented movie, I updated all my Apple devices: iOS, tvOS, macOS. After doing this, I could no longer watch the rented movie, even though I had 35 hours left on it. And I couldn’t watch the purchased movie at all.
I spent 2 hours chatting and then speaking with Apple advisors, none of the except the last would even listen to my details.
I posted about the experience in Apple Discussions, but my post was promptly deleted.
I’m posting this here in case anyone else has similar issues.
![upload_2019-7-26_13-45-41.jpeg]( "upload_2019-7-26_13-45-41.jpeg")
![upload_2019-7-26_13-44-59.jpeg]( "upload_2019-7-26_13-44-59.jpeg")
![upload_2019-7-26_13-46-50.jpeg]( "upload_2019-7-26_13-46-50.jpeg")
I spent 2 hours chatting and then speaking with Apple advisors, none of the except the last would even listen to my details.
I posted about the experience in Apple Discussions, but my post was promptly deleted.
I’m posting this here in case anyone else has similar issues.