iPhone XS True Tone and Ambient Light Sensor problems

[symphony]

Has anyone else noticed an iPhone XS problem with their True Tone being too warm?

I have, and I’ve done some testing between my iPhones using a Hue bulb. And I’ve noticed that my iPhone XS won’t adapt to the room’s cooler temperature when the Hue bulb is set to cyan. Whereas my iPhone X will cast a blue tone easily.

Video of True Tone not adjusting to the room temperature properly: https://i.imgur.com/JdcNbPW.mp4

I’ve also noticed that the iPhone XS will drop to 0% in brightness when my face is near it in a dark room. However my iPhone X will remain lit enough for it to be comfortably visible.

Adjusting the brightness levels on the XS still drops it to 0% percent for some strange reason. I have a feeling there is a problem with the Ambient Light Sensor too.

Here’s a video of me putting my face near the display, causing the XS to drop in brightness all the way: https://i.imgur.com/nGLEfpj.mp4

 

[Scott G.]

You posted in the other thread. Why start a new one?

 

[symphony]

You posted in the other thread. Why start a new one?

Because this is about True Tone and the ambient light sensor, the other post was about a yellow tint display issue with True Tone disabled. I also went deeper with this topic here.

 

[chekz0414]

Because this is about True Tone and the ambient light sensor, the other post was about a yellow tint display issue with True Tone disabled. I also went deeper with this topic here.

Have you noticed any differences with a new display or are all XS models like this?

 

[Nilhum]

In the Apple Store I went to two days ago I noticed how much more warmer the XS and XS Max truetone is compared to the XR and 8 plus. It was very warm, almost as if night shift was on.

 

[symphony]

Have you noticed any differences with a new display or are all XS models like this?

They all seemed to have this issue unfortunately.

 

[newbienew]

I have this issue after upgrade to IOS 13.3 .

The TrueTone function is totally not there for now..