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Ultra compass big fail, not working as expected! I'm totally disappointed!

K

kawa636r

macrumors 6502
Original poster
Feb 28, 2016
408
289
Spain
What do you think about this?
1664129579362.jpeg

Compass is the only function with I use almost everyday.
I'm so disappointed because now I don't know what to think or what to do and I have got no time to go back to Apple Store about this issue.

I'll try to contact apple tomorrow and ask (if this exists) for an express replacement
 
W

wilberforce

macrumors 68030
Aug 15, 2020
2,889
3,162
SF Bay Area
Looks like you are using a milanese loop, which has a magnet in it.

Per Apple: The presence of magnets can affect the accuracy of any compass sensor. Apple's Leather Link, Leather Loop, Milanese Loop, and earlier Sport Loop watch bands use magnets or magnetic material that might interfere with the Apple Watch compass
 
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mikezmac

mikezmac

macrumors 6502a
Jun 4, 2014
809
509
NH
wilberforce said:
Looks like you are using a milanese loop, which has a magnet in it.

Per Apple: The presence of magnets can affect the accuracy of any compass sensor. Apple's Leather Link, Leather Loop, Milanese Loop, and earlier Sport Loop watch bands use magnets or magnetic material that might interfere with the Apple Watch compass
Click to expand...
That'll do it, magnetic north... errr loop lol
 
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M

Mr.C

macrumors 603
Apr 3, 2011
5,444
1,437
London, UK.
kawa636r said:
What do you think about this?
View attachment 2079944
Compass is the only function with I use almost everyday.
I'm so disappointed because now I don't know what to think or what to do and I have got no time to go back to Apple Store about this issue.

I'll try to contact apple tomorrow and ask (if this exists) for an express replacement
Click to expand...

How do you get that compass view on the watch.
 
M

Mr.C

macrumors 603
Apr 3, 2011
5,444
1,437
London, UK.
wilberforce said:
Tap on top left
Click to expand...

In the compass on the watch ? I tried that and nothing happens. There is one in the top left, one bottom right and bottom left. When I tap on them nothing happens. This in the compass app. They’re all greyed out. This what I have.

d7ae068034c8bf8ea3bebcb3b9b84605.jpg
 
Last edited:
MetalMatt24

MetalMatt24

macrumors regular
Dec 18, 2012
162
55
Mr.C said:
In the compass on the watch ? I tried that and nothing happens. There is one in the top left, one bottom right and bottom left. When I tap on them nothing happens. This in the compass app. They’re all greyed out. This what I have.

d7ae068034c8bf8ea3bebcb3b9b84605.jpg
Click to expand...
This is all I see also! How do you get it to work?
 
Canyda

Canyda

macrumors 65816
Sep 7, 2020
1,017
1,242
FWIW, I just put the compass on my iPhone 11 side by side with the compass on my Watch 6, both on latest release software, and the result was crazy different
 
MetalMatt24

MetalMatt24

macrumors regular
Dec 18, 2012
162
55
This is all I see with the compass
 

Attachments

  • 20C977D6-C4D8-4DD3-8D87-B7D086C97F10.jpeg
    20C977D6-C4D8-4DD3-8D87-B7D086C97F10.jpeg
    710 KB · Views: 128
Mr. Awesome

Mr. Awesome

macrumors 65816
Feb 24, 2016
1,231
2,824
Idaho, USA
Mr.C said:
In the compass on the watch ? I tried that and nothing happens. There is one in the top left, one bottom right and bottom left. When I tap on them nothing happens. This in the compass app. They’re all greyed out. This what I have.

d7ae068034c8bf8ea3bebcb3b9b84605.jpg
Click to expand...
Based on the screenshot it’s still calibrating. Once it calibrates you should be able to tap in the top left to get to the screen in OP’s pic.
 
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Howard2k

Howard2k

macrumors 603
Mar 10, 2016
5,287
5,123
Just put mine next to each other. iPhone 12 and Watch 8. They were both spot on, as expected.
 
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M

Mr.C

macrumors 603
Apr 3, 2011
5,444
1,437
London, UK.
Mr. Awesome said:
Based on the screenshot it’s still calibrating. Once it calibrates you should be able to tap in the top left to get to the screen in OP’s pic.
Click to expand...

Thank you. I’m not sure how long it takes to calibrate or whether it does it in the background. I don’t want to keep the app open if I don’t have to. Any idea how long it may take to calibrate.
 
cannono

cannono

macrumors 6502a
Oct 21, 2014
966
1,097
That Watch band is magnetic and Apple warns against it with the compass. Can you post a pic of the other band you tried?
 
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M

Mr.C

macrumors 603
Apr 3, 2011
5,444
1,437
London, UK.
Colinpp said:
Under location service, scroll to the bottom and select system services, and check that compass calibration is switched on.
Click to expand...

I checked and it’s off but there doesn’t seem to be any way to turn it on.

Edit: I just turned it on under system services on my phone and it’s working now. Thank you and everyone else for your help.
 
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