Unigine Heaven 4.0 and Valley 1.0 (the current versions) are both crashing immediately upon launch, upon both my iMacs (2015 iMac 17,1 and 2019 iMac 19,1) running macOS 10.14.4.
My 2015 iMac used to be able to run these, and other folks report success on macOS 10.14.x, but jerwin here and Ningauble77 at eGPU.io report the same problem I have.
I’ve found that if I log out of my account and log in as the Guest User or as a newly created user, the problem vanishes.
(I’d guess that whatever strange incompatibility is causing this problem was propagated from my 2015 iMac to my 2019 iMac by migrating my apps and settings with Migration Assistant.)
Using Find Any File, I’ve searched for and removed everything in my ~/Library folder with "Heaven", "Valley", or "unigine" in its name, as well as re-downloading and reinstalling the apps, all to no avail.
Here’s a typical crash report. Whether Heaven or Valley, 2015 or 2019 iMac, it’s always the browser_x64.macos process that crashes in thread 0 with segmentation fault 11. Can any of you make sense of this?
Reolved: See post #4 below for the solution!
My 2015 iMac used to be able to run these, and other folks report success on macOS 10.14.x, but jerwin here and Ningauble77 at eGPU.io report the same problem I have.
I’ve found that if I log out of my account and log in as the Guest User or as a newly created user, the problem vanishes.
(I’d guess that whatever strange incompatibility is causing this problem was propagated from my 2015 iMac to my 2019 iMac by migrating my apps and settings with Migration Assistant.)
Using Find Any File, I’ve searched for and removed everything in my ~/Library folder with "Heaven", "Valley", or "unigine" in its name, as well as re-downloading and reinstalling the apps, all to no avail.
Here’s a typical crash report. Whether Heaven or Valley, 2015 or 2019 iMac, it’s always the browser_x64.macos process that crashes in thread 0 with segmentation fault 11. Can any of you make sense of this?
Process: browser_x64.macos [2886]
Path: /Applications/Heaven.app/Contents/MacOS/./browser_x64.macos
Identifier: com.Unigine.Heaven
Version: 4.0
Code Type: X86-64 (Native)
Parent Process: ??? [2884]
Responsible: browser_x64.macos [2886]
User ID: 501
Date/Time: 2019-04-11 22:27:39.311 -0700
OS Version: Mac OS X 10.14.4 (18E2034)
Report Version: 12
Anonymous UUID: [Redacted]
Time Awake Since Boot: 15000 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.qtkit64.server
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Segmentation fault: 11
Termination Reason: Namespace SIGNAL, Code 0xb
Terminating Process: exc handler [2886]
VM Regions Near 0:
-->
__TEXT 0000000100000000-000000010000c000 [ 48K] r-x/rwx SM=COW /Applications/Heaven.app/Contents/MacOS/browser_x64.macos
Thread 0 Crashed:: Dispatch queue: com.apple.qtkit64.server
0 com.apple.CoreFoundation 0x00007fff4050a60b CFStringGetCString + 43
1 com.apple.QTKit 0x00007fff4a5ce542 __51-[QTKitServerController startUsingServerForObject:]_block_invoke + 1238
2 libdispatch.dylib 0x00007fff6c90d63d _dispatch_client_callout + 8
3 libdispatch.dylib 0x00007fff6c919129 _dispatch_lane_barrier_sync_invoke_and_complete + 60
4 com.apple.QTKit 0x00007fff4a5cdf7a -[QTKitServerController startUsingServerForObject:] + 179
5 com.apple.QTKit 0x00007fff4a5c435d +[QTMovie_QuickTime movieFileTypes:] + 66
6 libQtWebKitUnigine_x64.4.dylib 0x0000000100375402 WebCore::mimeCommonTypesCache() + 130
7 libQtWebKitUnigine_x64.4.dylib 0x0000000100373d39 WebCore::MediaPlayerPrivateQTKit::supportsType(WTF::String const&, WTF::String const&) + 73
8 libQtWebKitUnigine_x64.4.dylib 0x0000000100a64c71 WebCore::bestMediaEngineForTypeAndCodecs(WTF::String const&, WTF::String const&, WebCore::MediaPlayerFactory*) + 177
9 libQtWebKitUnigine_x64.4.dylib 0x0000000100a64fd8 WebCore::MediaPlayer::supportsType(WebCore::ContentType const&) + 140
10 libQtWebKitUnigine_x64.4.dylib 0x0000000100a5200d WebCore::HTMLMediaElement::canPlayType(WTF::String const&) const + 39
11 libQtWebKitUnigine_x64.4.dylib 0x0000000100126e01 WebCore::jsHTMLMediaElementPrototypeFunctionCanPlayType(JSC::ExecState*) + 257
12 libQtWebKitUnigine_x64.4.dylib 0x0000000100c02765 JSC::Interpreter:rivateExecute(JSC::Interpreter::ExecutionFlag, JSC::RegisterFile*, JSC::ExecState*) + 50867
13 libQtWebKitUnigine_x64.4.dylib 0x0000000100c07663 JSC::Interpreter::execute(JSC::EvalExecutable*, JSC::ExecState*, JSC::JSObject*, int, JSC::ScopeChainNode*) + 1377
14 libQtWebKitUnigine_x64.4.dylib 0x0000000100c0707e JSC::Interpreter::callEval(JSC::ExecState*, JSC::RegisterFile*, JSC::Register*, int, int) + 554
15 libQtWebKitUnigine_x64.4.dylib 0x0000000100c0200a JSC::Interpreter:
16 libQtWebKitUnigine_x64.4.dylib 0x0000000100c08414 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 1268
17 libQtWebKitUnigine_x64.4.dylib 0x0000000100c44121 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 49
18 libQtWebKitUnigine_x64.4.dylib 0x00000001003bc070 WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 1140
19 libQtWebKitUnigine_x64.4.dylib 0x0000000100501967 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, WTF::Vector<WebCore::RegisteredEventListener, 1ul>&) + 495
20 libQtWebKitUnigine_x64.4.dylib 0x0000000100501a1b WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 85
21 libQtWebKitUnigine_x64.4.dylib 0x0000000100512d3e WebCore::Node::handleLocalEvents(WebCore::Event*) + 104
22 libQtWebKitUnigine_x64.4.dylib 0x00000001004fc12f WebCore::EventDispatcher::dispatchEvent(WTF:
23 libQtWebKitUnigine_x64.4.dylib 0x00000001004fab66 WebCore::EventDispatchMediator::dispatchEvent(WebCore::EventDispatcher*) const + 40
24 libQtWebKitUnigine_x64.4.dylib 0x00000001004fb6ec WebCore::EventDispatcher::dispatchEvent(WebCore::Node*, WebCore::EventDispatchMediator const&) + 44
25 libQtWebKitUnigine_x64.4.dylib 0x000000010050e6ab WebCore::Node::dispatchEvent(WTF:
26 libQtWebKitUnigine_x64.4.dylib 0x00000001004d5950 WebCore:
27 libQtWebKitUnigine_x64.4.dylib 0x00000001006a4c5f WebCore::HTMLDocumentParser:
28 libQtWebKitUnigine_x64.4.dylib 0x00000001006a4834 WebCore::HTMLDocumentParser::notifyFinished(WebCore::CachedResource*) + 182
29 libQtWebKitUnigine_x64.4.dylib 0x0000000100732aac WebCore::CachedResource::checkNotify() + 68
30 libQtWebKitUnigine_x64.4.dylib 0x0000000100730d50 WebCore::CachedResourceRequest::didFinishLoading(WebCore::SubresourceLoader*, double) + 150
31 libQtWebKitUnigine_x64.4.dylib 0x00000001007710a0 WebCore::SubresourceLoader::didFinishLoading(double) + 64
32 libQtWebKitUnigine_x64.4.dylib 0x000000010096145d WebCore::QNetworkReplyHandler::finish() + 861
33 libQtWebKitUnigine_x64.4.dylib 0x0000000100961078 WebCore::QNetworkReplyHandlerCallQueue::flush() + 170
34 libQtWebKitUnigine_x64.4.dylib 0x0000000100961cac WebCore::QNetworkReplyWrapper::didReceiveFinished() + 140
35 libQtWebKitUnigine_x64.4.dylib 0x000000010095ef49 WebCore::QNetworkReplyWrapper::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 61
36 libQtCoreUnigine_x64.4.dylib 0x0000000102afd771 QMetaObject::activate(QObject*, QMetaObject const*, int, void**) + 2001
37 libQtNetworkUnigine_x64.4.dylib 0x0000000102e24aef QNetworkReply::qt_static_metacall(QObject*, QMetaObject::Call, int, void**) + 59
38 libQtCoreUnigine_x64.4.dylib 0x0000000102afc8e4 QObject::event(QEvent*) + 286
39 libQtGuiUnigine_x64.4.dylib 0x0000000101e636a8 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 304
40 libQtGuiUnigine_x64.4.dylib 0x0000000101e63929 QApplication::notify(QObject*, QEvent*) + 603
41 libQtCoreUnigine_x64.4.dylib 0x0000000102ae8a26 QCoreApplication::notifyInternal(QObject*, QEvent*) + 104
42 libQtCoreUnigine_x64.4.dylib 0x0000000102ae8e13 QCoreApplicationPrivate::sendPostedEvents(QObject*, int, QThreadData*) + 557
43 com.apple.CoreFoundation 0x00007fff40598e88 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
44 com.apple.CoreFoundation 0x00007fff40598dbd __CFRunLoopDoObservers + 451
45 com.apple.CoreFoundation 0x00007fff4053adb4 CFRunLoopRunSpecific + 365
46 com.apple.HIToolbox 0x00007fff3f8279db RunCurrentEventLoopInMode + 292
47 com.apple.HIToolbox 0x00007fff3f82761d ReceiveNextEventCommon + 355
48 com.apple.HIToolbox 0x00007fff3f8274a6 _BlockUntilNextEventMatchingListInModeWithFilter + 64
49 com.apple.AppKit 0x00007fff3dbc1ffb _DPSNextEvent + 965
50 com.apple.AppKit 0x00007fff3dbc0d93 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1361
51 com.apple.AppKit 0x00007fff3dbbaeb0 -[NSApplication run] + 699
52 libQtGuiUnigine_x64.4.dylib 0x0000000101e24b60 QEventDispatcherMac:
53 libQtCoreUnigine_x64.4.dylib 0x0000000102ae5e88 QEventLoop::exec(QFlags<QEventLoop:
54 libQtCoreUnigine_x64.4.dylib 0x0000000102ae915b QCoreApplication::exec() + 175
55 browser_x64.macos 0x0000000100003c9f main + 447
56 browser_x64.macos 0x0000000100003ab4 start + 52
[…]
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000103c397e0 rbx: 0x0000000000000000 rcx: 0x0000000008000100 rdx: 0x00000000000000ff
rdi: 0x0000000000000000 rsi: 0x00007ffeefbfce10 rbp: 0x00007ffeefbfcca0 rsp: 0x00007ffeefbfcc60
r8: 0x0000000000000003 r9: 0x0000000103c91770 r10: 0x0000000000000004 r11: 0x0000000000000004
r12: 0x00000000000000ff r13: 0x0000000102f9bf60 r14: 0x00007ffeefbfce10 r15: 0x0000000008000100
rip: 0x00007fff4050a60b rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
[…]
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 8620
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=441.4M resident=0K(0%) swapped_out_or_unallocated=441.4M(100%)
Writable regions: Total=200.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=200.9M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 128K 1
Activity Tracing 256K 1
CG backing stores 1760K 2
CG image 16K 2
CoreImage 32K 3
CoreUI image data 348K 5
CoreUI image file 196K 3
Dispatch continuations 32.0M 1
JS VM register file 4160K 1
Kernel Alloc Once 8K 1
MALLOC 127.8M 40
MALLOC guard page 32K 7
STACK GUARD 56.1M 21
Stack 18.2M 21
VM_ALLOCATE 356K 13
WebAssembly memory 2416K 11
WebKit Malloc 13.3M 9
__DATA 28.7M 291
__FONT_DATA 4K 1
__LINKEDIT 232.7M 9
__TEXT 208.7M 289
__UNICODE 564K 1
mapped file 129.4M 13
shared memory 5412K 11
=========== ======= =======
TOTAL 862.1M 757
Model: iMac19,1, BootROM 220.250.368.0.0, 8 processors, Intel Core i9, 3.6 GHz, 40 GB, SMC 2.46f12
Graphics: kHW_AMDRadeonProVega48Item, Radeon Pro Vega 48, spdisplays_pcie_device, 8 GB
Memory Module: BANK 0/ChannelA-DIMM0, 4 GB, DDR4, 2667 MHz, SK Hynix, HMA851S6CJR6N-VK
Memory Module: BANK 1/ChannelA-DIMM1, 16 GB, DDR4, 2667 MHz, 859B, CT16G4SFD8266.C16FD1
Memory Module: BANK 2/ChannelB-DIMM0, 4 GB, DDR4, 2667 MHz, SK Hynix, HMA851S6CJR6N-VK
Memory Module: BANK 3/ChannelB-DIMM1, 16 GB, DDR4, 2667 MHz, 859B, CT16G4SFD8266.C16FD1
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x7BF), wl0: Feb 21 2019 21:04:15 version 9.137.3.0.32.6.29 FWID 01-d837a364
Bluetooth: Version 6.0.11f4, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi 2, AirPort, en1
Network Service: Ethernet, Ethernet, en0
PCI Card: pci1b21,625, AHCI Controller, Thunderbolt@134,0,0
Serial ATA Device: APPLE HDD ST3000DM001, 3 TB
USB Device: USB 3.1 Bus
USB Device: Back-UPS ES 750G FW:908.W3 .D USB FW:W3
USB Device: FaceTime HD Camera (Built-in)
USB Device: ML-1630 Series
USB Device: Razer Taipan
USB Device: Sennheiser USB Headset
Thunderbolt Bus: iMac, Apple Inc., 39.2
Thunderbolt Device: Drive Dock, Other World Computing, 1, 25.1
Reolved: See post #4 below for the solution!
Last edited:
