iPad updated ipad2 to 8.1.2 now no sync

[Patth9]

I haven't synced my ipad2 with my mac mini for a while. Now, since updating my ipad2 to 8.1.2 I can not see the ipad device on itunes allowing me to sync the two OS devices together (ipad/mac mini). The device option on i tunes on the mac mini, stays grey, not recognizing the ipad which is connected by cord to usb.

Using the itunes preferences, I click the Device option and the ipad is listed under Device Backups: The only option below is not checked.


At one point, before I updated to 8.1.2, I also opted to clear (can't remember the wording.) I managed wiped out my wi-fi password, but was able to reinstall. I only mention this in case my problem is not with the OS update. I also do not have icloud backup selected.


Patt

Mac mini, OS X Mountain Lion (10.8.3)

 

[Patth9]

I have been working at this problem all day. I'm thinking that it's an iTune problem. There is NO device appearing on iTunes. I have print screens from before to prove there was once a device showing up on the left column of iTunes.

I also know now, what I did once is "Reset" settings in the ipad General area. If this gives anyone a possible fix for me, please let me know. I don't give up easily, I will try anything.

Could it be that when I update OS 8.1 to 8.1.2 I lost something?

Patt

 

[Jon-PDX]

Have you looked across the top of the iTunes window?

On the newest version of iTunes I was surprised that it did not show my iPad or my iPhone on the left when I plugged them in. I then found the iPad listed at the top of the window in iTunes (small icon). When I click on that then everything shows up on the left like I expected it to be. So if you haven't tried that give that a try.

By the way, I just got back from the hospital little while ago so if I miss read your post and you've already tried what I suggested please disregard

Jon...

 

[Patth9]

The Battle has been won!

The answer is, download iTunes again, don't bother uninstalling.


Works like a charm. Well, there's one day I won't ever get back.

Many thanks to:

Zave Jun 5, 2013 7:02 AM
Re: Devices not showing up in iTunes in response to Michael Pella

After talking with two people at Apple, we solved this problem by downloading and reinstalling Itunes on my Mac. While this reinstallation was recommended on the Apple website for Window's machines, it was not mentioned for Macs.

Reinstallation was very easy. I just went to the Apple website and downloaded a fresh copy of Itunes. I installed it right over my corrputed copy without having to do a uninstall. All my settings, playlists and music showed up on the re-install with no issues.

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OPS, sorry Jon-PDX, didn't see your post before I pasted.

Yes, I had looked along the bottom where I use to see, in the left corner, sync. Looked every where so many times. Then I found the answer via Google on Apple discussions, which I never go to ask questions, because I have no idea how to get into the discussions. Apple made the site so slick I can't find the front door.

Thanks, Jon-PDX, I do appreciate you trying to help.

Patt