Vape/E-Liquid Spill on Macbook Air. Anybody dealt with this?

[fantascination]

So my sweet, darling, definitely-not-about-to-be-strangled brother spilled e-juice/nicotine liquid on the keyboard of my brand spanking new Macbook Air yesterday. It's a 2020 M1 Model. It was maybe half a tablespoon, spilled on the left-hand side of the keyboard. I wiped up the spill immediately - like 4-5 seconds after it happened - and removed keys on the affected area to clean underneath it as well. I've cleaned it very thoroughly, but I think it'd be naive to presume that at least a small amount didn't get further down. The machine doesn't appear to be affected at all - it didn't die, although I powered it down almost immediately after. Keys still work, backlights still work. There doesn't appear to be any issues, but I'm hesitant to be optimistic because I know problems can crop up days/weeks later.

Has anybody dealt with anything to this effect, and what was the outcome? Vape juice is typically made up of propylene glycol, vegetable glycerin, nicotine salts, and flavoring. The PG and VG are by far the largest ingredients. Should I start panicking and freaking out, or is a "wait-and-see-what-happens" approach better? I saved up for literally years to buy this thing and have had it for like five months, so to say I'm an upset is an understatement.

Thanks in advance for any advice!

 

[jav6454]

Since the juice has salts in it, you may be looking at potential shorts as salts are particles that carry current. I would suggest you go to Apple and have them service it.

Do not use.

 

[Kcetech1]

co-worker killed a keyboard in theirs and had to pay for a full upper case replacement.

 

[SoldOnApple]

You must be young if it took years to save up for an Air. I feel for you. Look into your parents insurance policy, it might cover things like this and the excess on the claim could be less than the cost of servicing through Apple directly.

 

[Graham Caracas]

In situations like this, Apple advises you to toss it in the landfill and buy a new one, just to be on the safe side.

 

[Graham Caracas]

co-worker killed a keyboard in theirs and had to pay for a full upper case replacement.

upper case is falling out of favor these days, going the way of literacy. rumor has it that apple is developing a sanitized meme and emoji based keyboard to be implemented on all consumer grade devices in the very near future.

 

[fantascination]

You must be young if it took years to save up for an Air. I feel for you. Look into your parents insurance policy, it might cover things like this and the excess on the claim could be less than the cost of servicing through Apple directly.

Lol I am young-ish, and also low-income, which is why it took years. Unfortunately asking my parents for help is not an option, but I still appreciate the suggestion!

 

[fantascination]

In situations like this, Apple advises you to toss it in the landfill and buy a new one, just to be on the safe side.

This was the general sentiment I got when I asked about this on the Apple forums, so I believe it. Somebody told me my laptop was now a HazMat situation and therefore unfixable.

 

[velocityg4]

Beyond what you did. All I could suggest is completely disassembling it and flushing with isopropyl alcohol. That’s what I normally do with electronics. Not sure about a keyboard which can only be partially disassembled. That includes logic board and screen removal. Then a very thorough drying time.

 

[JahBoolean]

So my sweet, darling, definitely-not-about-to-be-strangled brother spilled e-juice/nicotine liquid on the keyboard of my brand spanking new Macbook Air yesterday. It's a 2020 M1 Model. It was maybe half a tablespoon, spilled on the left-hand side of the keyboard. I wiped up the spill immediately - like 4-5 seconds after it happened - and removed keys on the affected area to clean underneath it as well. I've cleaned it very thoroughly, but I think it'd be naive to presume that at least a small amount didn't get further down. The machine doesn't appear to be affected at all - it didn't die, although I powered it down almost immediately after. Keys still work, backlights still work. There doesn't appear to be any issues, but I'm hesitant to be optimistic because I know problems can crop up days/weeks later.

Has anybody dealt with anything to this effect, and what was the outcome? Vape juice is typically made up of propylene glycol, vegetable glycerin, nicotine salts, and flavoring. The PG and VG are by far the largest ingredients. Should I start panicking and freaking out, or is a "wait-and-see-what-happens" approach better? I saved up for literally years to buy this thing and have had it for like five months, so to say I'm an upset is an understatement.

Thanks in advance for any advice!

One word of advice, don't let this sit more than absolutely necessary. Isopropyl and a mindful disassembly are the only thing between you and pricey repairs at . Try to run apple care on the device, it should enlighten us about the capabilities of their remote sensing.

 

[fantascination]

One word of advice, don't let this sit more than absolutely necessary. Isopropyl and a mindful disassembly are the only thing between you and pricey repairs at . Try to run apple care on the device, it should enlighten us about the capabilities of their remote sensing.

Ran diagnostics and it told me no issues were found. So either the device is fine (for now) or their remote sensing sucks lol

 

[fantascination]

Beyond what you did. All I could suggest is completely disassembling it and flushing with isopropyl alcohol. That’s what I normally do with electronics. Not sure about a keyboard which can only be partially disassembled. That includes logic board and screen removal. Then a very thorough drying time.

That's the plan here in a bit. Thanks for the response!

 

[jav6454]

That's the plan here in a bit. Thanks for the response!

Are you tech savvy? Do you have all the required tools for disassembly? Do you have replacement thermal paste/pads? If the answer is no to any of those three questions, take it to Apple.

 

[JahBoolean]

Ran diagnostics and it told me no issues were found. So either the device is fine (for now) or their remote sensing sucks lol

then, word of advice, get apple care , just in case.

 

[fantascination]

Are you tech savvy? Do you have all the required tools for disassembly? Do you have replacement thermal paste/pads? If the answer is no to any of those three questions, take it to Apple.

Yes to the first two, no to the third. I'm planning on taking it to a repair shop. Thanks for looking out

 

[fantascination]

then, word of advice, get apple care , just in case.

Oh we're definitely doing that. And my brother is paying for it ? Thank you for looking out.

 

[jav6454]

Yes to the first two, no to the third. I'm planning on taking it to a repair shop. Thanks for looking out

I understand your situation, and are huge risk by voiding your warranty and self servicing. Given your situation, I would say it's best to let the service guy handle it.

 

[Alex Cai]

Relax, it’s AppleCare+

 

[velocityg4]

I understand your situation, and are huge risk by voiding your warranty and self servicing. Given your situation, I would say it's best to let the service guy handle it.

What I’m wary of is the contamination. Apple may consider the e-liquid to be a hazardous substance and refuse repair. Don’t know the rules on that.

 

[MikeDr206]

Back in the day, I had a PowerBook 100. While pouring myself a glass of iced tea, the lid fell off and 2 quarts of iced tea poured onto the keyboard. I called Apple. Quite embarrassing. “Do you know how the liquid got on the keyboard?” “Well….”

they sent me a box, I gave them my credit card #, and two weeks later I had an essentially brand new PB100.

 

[jav6454]

What I’m wary of is the contamination. Apple may consider the e-liquid to be a hazardous substance and refuse repair. Don’t know the rules on that.

True, but it's always best to let them take care of it. Most likely they'll swap the parts that were affected. But at least OP will get a certified repair.

 

[Apple_Robert]

There was a forum member last year who took his Mac in for repair and the inside was (according to the tech) covered in residue from tobacco smoke and the tech wouldn't repair, as it was deemed a biohazard. The forum member was livid but, I don't blame Apple. I wouldn't mess with that either. I think you are going to run into the same problem with Apple. Your brother owes you a new computer. I would sell the vape computer for what you can get.

 

[jav6454]

There was a forum member last year who took his Mac in for repair and the inside was (according to the tech) covered in residue from tobacco smoke and the tech wouldn't repair, as it was deemed a biohazard. The forum member was livid but, I don't blame Apple. I wouldn't mess with that either. I think you are going to run into the same problem with Apple. Your brother owes you a new computer. I would sell the vape computer for what you can get.

I remember reading that thread. It was so thick with tabaco residue the tech smelled it before even opening it.

 

[velocityg4]

There was a forum member last year who took his Mac in for repair and the inside was (according to the tech) covered in residue from tobacco smoke and the tech wouldn't repair, as it was deemed a biohazard. The forum member was livid but, I don't blame Apple. I wouldn't mess with that either. I think you are going to run into the same problem with Apple. Your brother owes you a new computer. I would sell the vape computer for what you can get.

That’s the thread that made me think Apple would consider it a hazard. Nicotine may be absorbed through the skin.

 

[Graham Caracas]

"That’s the thread that made me think Apple would consider it a hazard. Nicotine may be absorbed through the skin."
Given the thin skin of Apple Store employees, that's a perfectly reasonable explanation.