Bought the new Ipad air. I cancelled verizon data account on old ipad2 to give to my wife. Hooked new ipad air up. Activated verizon data. At first it said "error activating account", but then seemed fine. But when I tried to get online, it says "no data plan remaining."
So I go to settings-cellular-account. And it says the following instead of showing my my account information.
"Your Ipad is already active. To check usage, view and pay your bill, sign in or register for my verizon mobile app".
That's it...no ability to log into account. If you go online (on a computer) to check acct, it says you have to access account only from device (which it won't let you do!)
So you can't fix the account, thus can't get data..ugh
Called Verizon and they are clueless. They said it's Apple's problem.
I reprovisioned, hard reset, reset network, etc. Erased and restored. And still get that stupid message!
Any thoughts before I return it?
So I go to settings-cellular-account. And it says the following instead of showing my my account information.
"Your Ipad is already active. To check usage, view and pay your bill, sign in or register for my verizon mobile app".
That's it...no ability to log into account. If you go online (on a computer) to check acct, it says you have to access account only from device (which it won't let you do!)
So you can't fix the account, thus can't get data..ugh
Called Verizon and they are clueless. They said it's Apple's problem.
I reprovisioned, hard reset, reset network, etc. Erased and restored. And still get that stupid message!
Any thoughts before I return it?
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