Resolved Weird White Box

[blairh]

Been getting this for a few months now. Maybe once a week or every other week. Still happens with 11.3. I have to shut off device and power on to get rid of it. Anyone else?

 

[mattguy10]

Been getting this for a few months now. Maybe once a week or every other week. Still happens with 11.3. I have to shut off device and power on to get rid of it. Anyone else?

You have zoom enabled. Go to settings > general > accessibility > zoom and disable it.

In the future, if you do enable it for any reason, double tapping with 3 fingers brings up that rectangle box and double tapping with 3 fingers again removes the box, but to completely disable it, you need to do what I mentioned above.

 

[blairh]

You have zoom enabled. Go to settings > general > accessibility > zoom and disable it.

In the future, if you do enable it for any reason, double tapping with 3 fingers brings up that rectangle box and double tapping with 3 fingers again removes the box, but to completely disable it, you need to do what I mentioned above.

You are right. I did. However I don’t think I did anything to have it appear.

 

[mattguy10]

You are right. I did. However I don’t think I did anything to have it appear.

As far as I know, double tapping with 3 fingers is the only way to bring up that box after zoom has been enabled in settings. Not sure what happened in your case, but at least you know how to disable it if it happens again.

 

[blairh]

As far as I know, double tapping with 3 fingers is the only way to bring up that box after zoom has been enabled in settings. Not sure what happened in your case, but at least you know how to disable it if it happens again.

Yeah I went ahead and disabled it. Hope it never happens again. Thanks!