Hi guys,
I dropped my old iPhone SE into the water a few days ago so it's not functioning anymore.
When I installed whatsapp on my new iPhone 8 it asked if I wanted to restore my chat record. for sure I clicked "restored" but it just failed every time. in the app it shows there is a 4.5gb of whatsapp data for me to restore, in icloud it says it's 135mb of data.
I tried all methods but still failed to restore the data so I asked Apple. they told me if I cannot see the backup file of whatsapp on icloud.com, I probably haven't properly backed up my data. so yes, I have no backup in icloud.com too.
i almost wanted to give up but when I looked at my mac, I saw
library/containers/desktop.whatsapp
it'a 312mb folder for the desktop whatsapp.
I also saw:
icloud/whatsapp/(mynumber)/backup
and there were 400mb there, although the backup was created in Jan 2021. (but these data do not seem to be accessible)
i wonder if I have any luck to restore some of my data to my new iphone.
and if yes, what do i need to do?
so desperate. but thank you.
I dropped my old iPhone SE into the water a few days ago so it's not functioning anymore.
When I installed whatsapp on my new iPhone 8 it asked if I wanted to restore my chat record. for sure I clicked "restored" but it just failed every time. in the app it shows there is a 4.5gb of whatsapp data for me to restore, in icloud it says it's 135mb of data.
I tried all methods but still failed to restore the data so I asked Apple. they told me if I cannot see the backup file of whatsapp on icloud.com, I probably haven't properly backed up my data. so yes, I have no backup in icloud.com too.
i almost wanted to give up but when I looked at my mac, I saw
library/containers/desktop.whatsapp
it'a 312mb folder for the desktop whatsapp.
I also saw:
icloud/whatsapp/(mynumber)/backup
and there were 400mb there, although the backup was created in Jan 2021. (but these data do not seem to be accessible)
i wonder if I have any luck to restore some of my data to my new iphone.
and if yes, what do i need to do?
so desperate. but thank you.
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