iPhone X Why can’t I view images taken by newer iPhones?

[TH55]

I have an iPhone X running 11.3 and I haven’t updated as I don’t want to compromise battery life.

When people send me images lately, I’m assuming from the new iPhone as this was never an issue before, I get this when I click on them to enlarge:

Wtf is this?

 

[Apple_Robert]

This article may be of help.

Pictures not appearing in text messages on iPhone? Here's the fix!

Picture this.

www.imore.com

 

[now i see it]

I've got an iPhone 6 running iOS 9.3 and I get pictures sent to me via messages all the time from iPhone users using the latest iPhones and most recent version of iOS - and pictures and videos come out fine

 

[ericwn]

This article may be of help.

Pictures not appearing in text messages on iPhone? Here's the fix!

Picture this.

www.imore.com

That strikes me as a write up where they just throw some troubleshooting steps in an article as if it were a solution to a specific issue without investing much thought into it. But maybe I’m just generally not in agreement with most “articles “ on that page.

 

[ericwn]

I have an iPhone X running 11.3 and I haven’t updated as I don’t want to compromise battery life.

When people send me images lately, I’m assuming from the new iPhone as this was never an issue before, I get this when I click on them to enlarge:

View attachment 1721852

Wtf is this?

I have no idea what the root cause is but this appears to be a jpeg image you’re having issues with and those have worked on any iPhone in the past.

 

[Apple_Robert]

That strikes me as a write up where they just throw some troubleshooting steps in an article as if it were a solution to a specific issue without investing much thought into it. But maybe I’m just generally not in agreement with most “articles “ on that page.

I found it to be the same way. However, if something in there was a help the OP gets his problem solved.

 

[TH55]

I've got an iPhone 6 running iOS 9.3 and I get pictures sent to me via messages all the time from iPhone users using the latest iPhones and most recent version of iOS - and pictures and videos come out fine

What do you suppose it could be?