HomeKit Yale Assure lock “setup needed”

[Ntombi]

Yesterday, I installed the Yale Assure Lock with WiFi, which is HomeKit compatible.

My other door has had a different Yale smart lock for four years now, but that one uses August Connect, so this new lock is my first foray into HomeKit. No HomePod, just using the Home app.

It connected fine, locked and unlocked yesterday, but now I’m getting either “no response” or “setup needed,” and I can’t figure out why. Also, it says “You can give Home access to this accessory in the manufacturer's app,” which I’ve already done.

Any help?

 

[gwhizkids]

Yesterday, I installed the Yale Assure Lock with WiFi, which is HomeKit compatible.

My other door has had a different Yale smart lock for four years now, but that one uses August Connect, so this new lock is my first foray into HomeKit. No HomePod, just using the Home app.

It connected fine, locked and unlocked yesterday, but now I’m getting either “no response” or “setup needed,” and I can’t figure out why. Also, it says “You can give Home access to this accessory in the manufacturer's app,” which I’ve already done.

Any help?

I suspect that the lack of a HomePod (acting as the home hub) may be the issue. Do you have an AppleTv?

 

[Ntombi]

No Apple TV.

 

[gwhizkids]

No Apple TV.

Yeah. I think that may be the problem.

 

[Ntombi]

Darn it.

I’ll set up my iPod and see if that fixes it. I don’t want to use it as a Home hub, but I can at least see if that’s the issue.

 

[gwhizkids]

Darn it.

I’ll set up my iPod and see if that fixes it. I don’t want to use it as a Home hub, but I can at least see if that’s the issue.

I assume you mean HomePod.

 

[Ntombi]

Yeah.