iPhone 12 iPhone 12 broken wifi Bluetooth

[nostaws]

My kid’s iPhone 12 Bluetooth and wifi quit working this week (grayed out).

I’m outside the 1 year warranty. Apple Store wants to charge me $450 to repair.

Anyone else having this problem? I seem to remember it was a common problem with a previous generation iPhone.

Apples quality control seems to be going down the 🚽🧻

 

[kkh786]

There was some reported issues with the latest 16.2 update.

Have you tried resetting all network settings?

That will help if your issue is software based.

 

[nostaws]

There was some reported issues with the latest 16.2 update.

Have you tried resetting all network settings?

That will help if your issue is software based.

You are right, in that it happened when 16.2 came out. (I tried a bunch of stuff) then I wiped the whole thing, put it into recovery mode, installed iOS fresh. Still didn’t work, that’s when I took it to Genius Bar and they diagnosed it as needing a repair.

 

[Andeddu]

Thanks for posting. I will avoid 16.2 for now on my 12 Mini.

 

[hovscorpion12]

Is there any physical damage to the iPhone?

 

[Ram65]

My kid’s iPhone 12 Bluetooth and wifi quit working this week (grayed out).

I’m outside the 1 year warranty. Apple Store wants to charge me $450 to repair.

Anyone else having this problem? I seem to remember it was a common problem with a previous generation iPhone.

Apples quality control seems to be going down the 🚽🧻

Try a 3rd party repair facility it might be cheaper

 

[Andeddu]

My kid’s iPhone 12 Bluetooth and wifi quit working this week (grayed out).

I’m outside the 1 year warranty. Apple Store wants to charge me $450 to repair.

Anyone else having this problem? I seem to remember it was a common problem with a previous generation iPhone.

Apples quality control seems to be going down the 🚽🧻

The phone isn’t worth repairing at that price. You may as well just upgrade to an iPhone 13 or another type of phone altogether. I find it hard to believe a software update bricked your phone’s comms functionality though.

 

[nostaws]

Is there any physical damage to the iPhone?

None, and it has been in a pretty thick rubbery case its whole life. I have kids who just toss their phones around, but this is my meticulous one (ironic) and takes better care of his phone than anyone in the fam.

I don’t think it was necessarily the update the bricked the comms. I don’t know why - it just stopped working.

But I could imagine that something in the update was making part of the phone run hot, and have a thermal impact on poorly made parts. But that is speculation. The reality is, I have no idea Bluetooth/wifi quit working - other than getting a lemon of a phone.