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Astrohunter

macrumors regular
Original poster
Sep 16, 2021
146
99
Hi,

My brother bought an iPhone and he has often poor internet connection.
Quite often when I send a message it will try to send it as SMS instead of iMessage.

Could it be related to him having poor connection?
I have never seen this issue before.

Cheers
 

The Clark

macrumors 6502a
Dec 11, 2013
769
2,190
Canada
Yes, poor internet connection can cause messages to be sent as SMS instead of iMessage, as iMessage requires a stable internet connection. When the iPhone detects that iMessage cannot be delivered, it defaults to sending the message as an SMS.

Encourage your brother to check his internet connection and possibly troubleshoot any connectivity issues to improve his messaging experience.
 
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Astrohunter

macrumors regular
Original poster
Sep 16, 2021
146
99
Yes, poor internet connection can cause messages to be sent as SMS instead of iMessage, as iMessage requires a stable internet connection. When the iPhone detects that iMessage cannot be delivered, it defaults to sending the message as an SMS.

Encourage your brother to check his internet connection and possibly troubleshoot any connectivity issues to improve his messaging experience.
That's a big bummer then compared to apps like Signal, Telegram etc.
Luckily I have set a spend limit so Vodafone keeps sending me SMSs saying that I can't send the sms because of limit spend.

He lives in a small village in Switzerland so not much he can do.

I thought iMessage will wait until there is connection or something.
 

The Clark

macrumors 6502a
Dec 11, 2013
769
2,190
Canada
That's a big bummer then compared to apps like Signal, Telegram etc.
Luckily I have set a spend limit so Vodafone keeps sending me SMSs saying that I can't send the sms because of limit spend.

He lives in a small village in Switzerland so not much he can do.

I thought iMessage will wait until there is connection or something.
iMessage does indeed attempt to send messages when there's poor internet, but if it fails to send after a certain period, it defaults to sending as an SMS if the "Send as SMS" option is enabled in the iPhone's settings.
 

Paddle1

macrumors 601
May 1, 2013
4,821
3,172
That's a big bummer then compared to apps like Signal, Telegram etc.
Luckily I have set a spend limit so Vodafone keeps sending me SMSs saying that I can't send the sms because of limit spend.

He lives in a small village in Switzerland so not much he can do.

I thought iMessage will wait until there is connection or something.
That's very interesting. In America it's normal to have unlimited SMS which allows your iMessages to get sent quickly and consistently even if the internet is poor, which Telegram and other apps may be unable to. I've never thought of that as a bad thing.
 

Astrohunter

macrumors regular
Original poster
Sep 16, 2021
146
99
That's very interesting. In America it's normal to have unlimited SMS which allows your messages to get sent quickly and consistently even if the internet is poor, which Telegram and other apps may be unable to. I've never thought of that as a bad thing.
I'm in UK and he is in Switzerland, so that's the issue.
 

Morac

macrumors 68020
Dec 30, 2009
2,174
613
You might try enabling “Wi-Fi assist” in the cellular settings if it’s not enabled. That will cause the phone to use cellular data for certain things if the Wi-Fi connection is poor.
 

mrochester

macrumors 601
Feb 8, 2009
4,623
2,533
That's very interesting. In America it's normal to have unlimited SMS which allows your iMessages to get sent quickly and consistently even if the internet is poor, which Telegram and other apps may be unable to. I've never thought of that as a bad thing.
SMS and iMessage are two different things. An unlimited SMS plan isn't going to help send an iMessage if you have no internet connection.
 

ManuCH

macrumors 65816
May 7, 2009
1,311
928
Switzerland
That's a big bummer then compared to apps like Signal, Telegram etc.
Luckily I have set a spend limit so Vodafone keeps sending me SMSs saying that I can't send the sms because of limit spend.

He lives in a small village in Switzerland so not much he can do.

I thought iMessage will wait until there is connection or something.

Does he have Internet at home? Or does this just happen when he's outside in that small village?

I'm also from Switzerland and there's always one of the networks that work, everywhere, with very few exceptions. Maybe he could look for a different mobile operator?

But yes, what others said is correct: just disable the "send as SMS" in your iPhone settings, so it won't do that. Or use some other app, like Telegram, Signal, etc.
 
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rocketbuc

macrumors 6502
Oct 18, 2017
305
281
Does he have Internet at home? Or does this just happen when he's outside in that small village?

I'm also from Switzerland and there's always one of the networks that work, everywhere, with very few exceptions. Maybe he could look for a different mobile operator?

But yes, what others said is correct: just disable the "send as SMS" in your iPhone settings, so it won't do that. Or use some other app, like Telegram, Signal, etc.
Also from Switzerland (just outside Zurich) here. It would be interesting to learn about your brother's network carrier and rough locations.
 
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Paddle1

macrumors 601
May 1, 2013
4,821
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SMS and iMessage are two different things. An unlimited SMS plan isn't going to help send an iMessage if you have no internet connection.
Yes I was simplifying it. Your iMessage can be automatically converted and sent as SMS if there's no internet connection when the setting is enabled.
 

jaytv111

macrumors 6502a
Oct 25, 2007
979
776
In your phone settings under messages you can uncheck "Send as SMS" and it will try to stick to iMessage for iMessage contacts. You probably have it checked so it times out and sends as SMS automatically.
 

Astrohunter

macrumors regular
Original poster
Sep 16, 2021
146
99
In your phone settings under messages you can uncheck "Send as SMS" and it will try to stick to iMessage for iMessage contacts. You probably have it checked so it times out and sends as SMS automatically.
But then if I sent a message to Android user will it send the message at all?
 

ManuCH

macrumors 65816
May 7, 2009
1,311
928
Switzerland
But then if I sent a message to Android user will it send the message at all?

It will still send as SMS to Android users. That setting only switches off the fallback to SMS if for any reason (like bad network coverage) iMessage is not available.

Also, Lebara is on Sunrise network, and I usually have good reception with Sunrise in Leukerbad (although I'm not there often). I suggest he gets a fixed/landline Internet connection to use at home, and only uses his cellular data when outside. This way it should always work.
 
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Astrohunter

macrumors regular
Original poster
Sep 16, 2021
146
99
It will still send as SMS to Android users. That setting only switches off the fallback to SMS if for any reason (like bad network coverage) iMessage is not available.

Also, Lebara is on Sunrise network, and I usually have good reception with Sunrise in Leukerbad (although I'm not there often). I suggest he gets a fixed/landline Internet connection to use at home, and only uses his cellular data when outside. This way it should always work.
So if i disable it, it will use imessage once he gets internet connection?
 

ManuCH

macrumors 65816
May 7, 2009
1,311
928
Switzerland
So if i disable it, it will use imessage once he gets internet connection?

I am not sure if it will automatically retry once it gets Internet connection, or if it will fail with an error, then he needs to click on it again to retry. It's hard for me to simulate these conditions, so you need to do some tests. Maybe someone else knows.
 

Alpha Centauri

macrumors 65816
Oct 13, 2020
1,252
987
My LTE plan is fairly light so I've on occasion got charged for sending a MMS when it didn't properly go through iMessage, instead sent via SMS. So now I tend to check first if my "send arrow" turns blue from the get go.
 
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