iPhone 15 Pro Max Weird iPhone Upgrade Program email questions?

[iNICK20]

Yeah I still have the super dark one from a few years ago. I treasure it lol. The new one isnt bad its just when I compare it to the one I own its too much a difference (for how expensive it is)

I got the same email, I haven't called to confirm, but I do not see the loan activated again on Citizens end. I also traded in at the store as I always do to ensure this doesn't happen. Seems like it is just a glitch since I doubt this many people even just in this forums all got our phones "lost".

Plus one here. Got the same email. Panicked a bit but just gonna wait for the inevitable apology email. The phone support line said wait is more than one hour. So. Lots of people got this, methinks.

Same here. I traded my phone in-store. I did return it a few days after I picked up the new one but they said that was fine.

Apple Mistakenly Tells Customers Their iPhone Trade-Ins Are 'Canceled'

Apple today sent an email to some iPhone Upgrade Program members to inform them that their previously-completed iPhone trade-in has been...

www.macrumors.com

View attachment 2371819

Has anyone loan popped back up on Citizens One yet? I don't see mine still.

 

[cthompson94]

Has anyone loan popped back up on Citizens One yet? I don't see mine still.

I check early that same morning of the emails, but I didn't see anything on Citizens, but later that day I got another email from Apple that it was a mistake, thankfully

 

[iNICK20]

I check early that same morning of the emails, but I didn't see anything on Citizens, but later that day I got another email from Apple that it was a mistake, thankfully

Right, but it doesn't show back up on Citizens One site yet.... Did yours or anyone elses?