remote management

I bought a 2019 16" Macbook Pro from eBay. Upon setup, after entering in my Wifi info, I got the following screen: Remote Management "Netflix Inc" can automatically configure your computer. Was this computer stolen? I bought it from a seller with a 100% rating on eBay. He had 3 or 4 of...

Four years ago, I bought a 15-inch MacBook Pro, new in box, with AppleCare+ on eBay. It worked fine until the crap keyboard gave out, so I sent it in for warranty repair. When I got it back, setup wouldn’t let me get past a “remote management” screen by Rapid7. After an hour on the phone with...

HI I have a MacBook Pro that is mine but as I used it for work and worked in a large corporation with strict GDPR rules, the MacBook had to be set up by the IT team and as such has MDM profiles on it. I have left this corporation now and despite many requests, the likelihood of them removing...

So I purchased a laptop for school off of somebody but it came preinstalled with a MDM for a certain company. The lady I purchased it from is not responding to me about this issue and has completely ghosted me. I was wondering if there is a way I can remove through the disk utility because it...

I've got an odd one here. I purchased a refurbished MacBook Pro the other day and it arrived today. as expected I was very excited and began to set it up immediately. Directly after I entered wide information and it got connected to the internet, a message popped up with the title "Remote...

Hello - I bought an iMac from a tech company that was auctioning their computers off after going out of business (through a third party auctioneer). The company is obviously bankrupt so no employees remain. I was told that it was restored to factory settings. When I got it I went through the...

Hi, Bought 3 new Mac Minis for our conference rooms. I set two up without much issue. The third, for some reason, refuses to allow Control via ARD. I have dumped ARD prefs, reset SMC and PRAM. I can Observe. I can copy clipboard. But I cannot copy files or control the machine. All boxes are...

Hi! I am pretty new to managing mac's via apple remote desktop. I have around 35 iMacs in a school building and are all connected to a wifi network. I have an admin mac that has the apple remote desktop installed on it and it is also connected over the same wifi network. Whenever, i try to...