iPhone 12 Pro Max $0 revised trade in value for “cracked chin plate”

[Jackbequickly]

Apple gave me back the maximum as promised on my watch and 14 PM. They have always been fair.

$800 trade in? Apple offered me the MAX of $650 for my 14 PM with 1 TB. Something is wrong if they offered you $800.

 

[Fred Zed]

Apple gave me back the maximum as promised on my watch and 14 PM. They have always been fair.

$800 trade in? Apple offered me the MAX of $650 for my 14 PM with 1 TB. Something is wrong if they offered you $800.

650$ for 1TB 14PM WOW, Now I see why they didn't raise their prices on 15 series this year LOL

 

[DaveS86]

Jesus team, don’t trade in with anyone, sell it on eBay! Got £840 for my 14PM, well above what Apple were gonna give!

 

[AndrewR23]

Apple gave me back the maximum as promised on my watch and 14 PM. They have always been fair.

$800 trade in? Apple offered me the MAX of $650 for my 14 PM with 1 TB. Something is wrong if they offered you $800.

wtf you sold your 14 PM 1TB for 650 to APPLE??!??!? dude get on macrumors marketplace and make some money, you were flat out ROBBED. MP here is awesome.

 

[Jackbequickly]

650$ for 1TB 14PM WOW, Now I see why they didn't raise their prices on 15 series this year LOL

wtf you sold your 14 PM 1TB for 650 to APPLE??!??!? dude get on macrumors marketplace and make some money, you were flat out ROBBED. MP here is awesome.

WTF. You always stick your nose in others business?

Money is not the issue for me.

 

[dominiongamma]

How did you get a quote for $800 on an iPhone 12? They only gave $650 for a 14 PM.

The story is full of bs that’s why

 

[floral]

The story is full of bs that’s why

...huh?

They provided a full screenshot of the revision, maybe this has to do with different areas using different currency (meaning different values per dollar).

 

[FunkyTang]

What?!

The chin is on older iPhones. The area below the screen, near the TouchId button.

 

[IphoneX9753]

I just received a revised trade in offer for my iPhone 12 Pro Max I traded in (in excellent condition, no cracks or issues). They are saying that they don’t want to give me any money, and the reason listed is “Multiple cracks/shattered display, cracked Chin Plate”. First of all, my phone wasn’t cracked at all, but secondly, I don’t even know what the Chin Plate is, can anyone help me figure out what that means?

Happened to us last year. Sent in a flawless 12 Pro and I know it was because it had the screen replaced a month before by Apple. Claimed it was cracked and offered $0. When they first received the phone we got an email stating they received it and we would be getting full value, a couple of days later we received a 2nd email stating it had been revised because of cracked screen. I had them send the phone back and sure enough the 3rd party cracked the screen. It still had AppleCare plus so had the screen replaced again and sold it for more than Apple was offering on trade.

 

[sviato]

Happened to us last year. Sent in a flawless 12 Pro and I know it was because it had the screen replaced a month before by Apple. Claimed it was cracked and offered $0. When they first received the phone we got an email stating they received it and we we getting full value, a couple of days later we received a 2nd email stating it had been revised because of cracked screen. I had them send the phone back and sure enough the 3rd party cracked the screen. It still had AppleCare plus so had the screen replaced again and sold it for more than Apple was offering on trade.

Sounds like fraud, can’t believe they did that. Apple support and quality control is really in the toilet lately