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Amazon Prime Video HDCP error using Dell monitor

jatinmehta

jatinmehta

macrumors newbie
Original poster
Sep 28, 2021
1
0
India
My setup is as follows:
  • MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) running macOS Catalina
  • Dell U2720Q monitor
    • This monitor supports HDCP (DP 1.4 - HDCP 1.4/HDCP 2.2 and HDMI 2.0 -HDCP 1.4/HDCP 2.2)
  • Monitor is connected to MacBook Pro using CableMatters USB-C to DisplayPort Cable (www.cablematters.com)
  • Browsers used: Latest versions of Google Chrome and Mozilla Firefox
I am running into HDCP error when playing movies on Amazon Prime Video (https://www.primevideo.com). Screenshot below:
ircPa.png


I am getting same error when I use Belkin HDMI to HDMI cable (instead of above mentioned one). Is my system/os outdated or there is something else? Please help.
 
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