amazon prime video

After updating to TVOS 16, When opening Prime, after 35 seconds, A German error message pops up (I live in USA) Then a Chinese error message. 15 seconds later, profile choices pop up, Then everything works.. Really slow to respond… Weird …

Hi, My system consists of Apple 4k, Samsung The Frame TV and Sonos Arc soundbar. Everything works fine except for an intermittent problem which drops (loses entirely) the volume from the Amazon Prime app. All other streaming services work fine. When it happens, I can usually fix it by coming...

Hi there, I have an iPhone13 with the eir network (Irish). Netflix, Amazon Prime and Disney plus have all stopped working. I try and watch something and I get a message to say something has gone wrong. I deleted Netflix and reinstalled and no change. Restarting the handset makes no difference as...

My setup is as follows: MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports) running macOS Catalina Dell U2720Q monitor This monitor supports HDCP (DP 1.4 - HDCP 1.4/HDCP 2.2 and HDMI 2.0 -HDCP 1.4/HDCP 2.2) Monitor is connected to MacBook Pro using CableMatters USB-C to DisplayPort Cable...

ATV tvOS 14 update installed... all seems good so far, except Amazon Prime video x-ray feature. When tapping the touch remote, the progress bar comes up along with the base x-ray info... but the swipe up for details doesn't seem to do anything. Tried pausing, and still nothing. There doesn't...

This started just yesterday - my Prime app seems to take great umbrage about playing videos on my 13.1 9.7" iPad Pro. Sometimes it'll play just a second or two before returning back to the menu, other times I can get about 10 minutes. I've rebooted but it still seems glitchy. Gonna uninstall...

Is anyone having problems with the audio being out-of-sync on some videos? I've tried removing and installing the app, restarting my phone, changing the quality settings, and streaming instead of downloading. I have an 8 Plus on the latest version of iOS. Videos in other apps are fine. It's...

So, I have eventally bought an Apple TV 4K (just the 32 GB since the 64GB is MIA. Nowhere to be found!) and this is my initial feeling, using it with my Sony Bravia KD-49XD8099 Android TV with a 4K HDR IPS 10 bit panel: ATV 4K Settings: Format: 4K SDR 60Hz HDMI Output: YCbCr 4:4:4 - I could...

I am having a strange problem with Amazon Prime Video. I just don’t know where to look to start diagnosing/repairing. Simply, the APV app just stopped working in various ways on my Apple TVs and on iOS apps, but only over WiFi. If I load the APV app on my cell, it works fine. But on WiFi...