They've got 270 in stock right now, try again!Absolutely despise John Lewis. Ordered a Pencil for a Christmas present. Checked account this afternoon to see "item on backorder" despite the fact they had 177 in stock when I ordered.
Call them up. Was told it was a security issue and that if I passed the questions it would be fine. I did.
Still said on backorder this evening, so called again. Turns out if you're randomly selected for security checks, your item isn't reserved. There is no way of knowing if you've been randomly selected without calling and asking.
So, order had to be cancelled.
Not the first time I've had issues with JL, they are by far and away the shi**est online retailer I've dealt with. Their customer service people are just clueless too - the "duty manager" could barely string a sentence together.
Would email Andy Street but still wouldn't get me a Pencil so CBA!
Rant over.
Just did - thanks!They've got 270 in stock right now, try again!
How do these people get so many? I live in the Czech Republic and all of the major Apple re-sellers in Prague haven't been able to get their hands on even 1 demo unit.
I think there's a leak somewhere in the distribution chain. The guys selling hundreds of Pencils on eBay bought them wholesale from somewhere. I've never seen anything like that before. Apple totally lost control of their suppliers.
The Apple dealers here in Romania have no idea when they'll get any Pencils.
Buying stuff with no intention of using it for its intended purpose, but rather to exploit people by making a profit should be illegal.
Retail is the process of selling consumer goods and/or services to customers through multiple channels of distribution to earn a profit.
That would make all retailers illegal.
Long as they get the cash I guess they don't care where it comes from. It is very wrong, but they should sort the supply chain out better. Not like they can't afford to.I don't blame the scalpers, I blame Apple for this mess. Scalpers are only exploiting the weak links inside the distribution chain and Apple seems to not care a bit about this.
retailers are registered businesses who buy the product wholesale from the supplier and put it out at a RRP, - recommended retail price - sometimes slightly below, sometimes slightly above, they are not exploiting the customer, but make profit from having bought in bulk wholesale.
Scalpers on the other hand buy at the RRP, usually when supply is in short demand and then hike the price extortionately above the RRP to try and make a profit by exploiting a demand in the market they have caused. This prevents other consumers buying the product through a registered business who would sell the product at a reasonable RRP price.
There is quite a difference - scalping is scummy behaviour and should be illegal
Perhaps you should think before you post!
Your original statement makes any retailer who intends to make a profit illegal.
Not a good idea in a free market.
At the end of the day it's supply and demand. You don't have to buy at inflated prices.