I am starting the dispute process, if T-Mobile refunds me during the process then good , lol. Last time I order from those f***kers
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Black/Gray Trail Loop M/L in stock!!
- Thread starter dor2201
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That’s what I did. My return was delivered 10 days ago and no update or anything from T-Mobile. I filed a dispute with my credit card company, I’ll let them handle this with T-Mobile. I’ll not be a customer based solely on how they handle online purchases. This has been the most convoluted process for the carrier that likes to say they’re better than the others. Customer service has been subpar at best.
They received my return on the 3rd and I called them last Wednesday, they told me it would be refunded last Friday and of course that did not happen.
Very disappointed in T-mobile, I will try and call again one more time and then I will start the dispute process with my credit card company.
Very disappointed in T-mobile, I will try and call again one more time and then I will start the dispute process with my credit card company.
This transaction with T-Mobile confirms I'll never use them for wireless service. I returned my item to T-Mobile 3+ weeks ago, with it showing delivered via the UPS tracking number provided on the prepaid return label. Placed the RMA barcode in the box with the return to ensure it was tracked to my original purchase. Still no refund.
Called customer service order support which was a waste of time. It's like they can't fathom that anyone would order accessories from them without being a customer. Perhaps the web team should communicate with the phone support team to let them know that there is the option to checkout as a guest. Either way I was transferred numerous times and had to listen to offshore reps read prepared scripts.
Capital One can duke it out with them but this is honestly just ridiculous.
Called customer service order support which was a waste of time. It's like they can't fathom that anyone would order accessories from them without being a customer. Perhaps the web team should communicate with the phone support team to let them know that there is the option to checkout as a guest. Either way I was transferred numerous times and had to listen to offshore reps read prepared scripts.
Capital One can duke it out with them but this is honestly just ridiculous.
Has anyone gotten a refund yet? My band returned to them on November 2 and I haven’t gotten anything.
So far none of us has gotten a refund, we are all disputing it with our CC companies at the present time.
I have this color of Trail loop from November 3 and this orange part start to flutter at the bottom under stitches (I can see also little flutter on this photo). I found it's caused by swinging into tiatanium hole during putting on hand or taking off from hand. This part getting scratched from titanium hole.
I don't believe that designer didn't noticed it during test. It looks very weird for $99 band 😞.
An update:
I won my dispute against T-Mobile. This was due to T-Mobile failing to refund me after they got the return in a timely manner.
I won my dispute against T-Mobile. This was due to T-Mobile failing to refund me after they got the return in a timely manner.
Awesome. Good for you. Still waiting here.
Update: after 7 weeks and disputing with my CC company, I finally received my refund.
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