I ordered the 13 Pro Max in sierra blue at the very end of September and mine was stolen by fed ex themselves. Shipped Friday night (10/15) then it had a "delay beyond their control", meaning it would take an extra day and not be overnight, it then made it all the way to a sort facility Saturday (10/16) morning that is only an hour from me and then was never to be seen again. Contacted Fedex multiple times and for FOUR days they gave me the runaround saying "oh I'm sure it'll be there tomorrow" "it appears there are weather delays" (it wasn't even raining). Finally reached a lady who apparently does package tracing and she informed me that my package was lost. When I informed her of the contents and asked if she thinks it was stolen, she said most likely yes. She ended that crappy phone call with "thank you for choosing fedex" and I couldn't hold my tongue because at that point I was beyond furious and I replied "I didn't ****ing choose fedex". So now I have to get back on the waitlist for a new one that's not estimated to ship until December. I'm furious to say the least. Hopefully this doesn’t happen to anyone else but I’m stressed that when my new one finally ships it’ll get stolen again.
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iPhone 13 Pro Max Fedex stole my iPhone 13 Pro Max!!
- Thread starter wtfidkwtp
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Where did you order it from? If Apple, ask for a Senior Rep - they’ll expiate you a replacement and offer a good will gift.
Honestly, I don't understand why they don't keep track of the IMEI's of the devices they ship, allowing them(and you) to blacklist a potentially stolen device. It obviously doesn't do anything for you, but it certainly keeps the asshat who stole your device, from being able to do anything with it as well.
I had ordered it through AT&T as an upgrade for my current phone (11 Pro Max) and I tried to get put to the front of the line but 3 reps I spoke with were no help and said it wasn’t possible.
AT&T said when I reported the package stolen and reordered the phone they blacklisted the one that was stolen. Unfortunately what is most likely going to happen is the thief will sell the unopened box to some unsuspecting person who will then be out how ever much money they spent and be stuck with the blacklisted phone.
Honestly, you're probably right. If they were scumbags enough to steal it, they'll be just as big of scumbags and sell it to someone else. Sorry, to hear that, brother.
In Connecticut near me today's news.
2 FedEx employees accused of stealing 20 smartphones from shipping box
Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said.
www.newsbreak.com
Seems their career in the shipping industry is over... 3rd degree larceny is a class D felony in Connecticut so they're looking at some possible prison time as well as a fine.. I'm sure they'll cop a plea to a lesser charge thoughIn Connecticut near me today's news.
2 FedEx employees accused of stealing 20 smartphones from shipping box
Two employees at the South Windsor FedEx distribution center allegedly stole 20 smartphones from a shipping box, police said.www.newsbreak.com
Mine was stolen by UPS. Apple did send me a replacement, so now I won't get it until mid November. Fed-Ex stole a repair that I sent in also, so I'm dealing with that issue too. This all happened on the same day. I'm livid.
Just be happy that you did not have this issue with Google. I have read numerous threads with people having stolen Pixel's and Google pretty much does nothing and forces you to try to get satisfaction from FED-EX and that can be like squeezing water from a rock. ?
Wow! I have never seen a post about two different carriers stealing on the same day, much less with the same person. Pain the butt for sure.
Back when the iPhone XS Max was launched my Max was cut out of the box and UPS had delivered a empty box to me. I was waiting right by the door and the UPS guy just dropped the empty box and loped away quickly. I was heart broken and took the box to my local police station to file a police report contacted my carrier and was sent a replacement and I had to pickup it up at the UPS CC station.
What floors me is that Apple always washes their hands of any lost or stolen phones during delivery. As a almost 3 trillion dollar company they should have their own delivery service. Better yet, a drone service like Amazon. Apple can never become Amazon. They are too cheap
Well, good job abusing a call center worker who has nothing to do with your problem.
Was hardly abuse but ok. I was never rude to her the entirety of the phone call.
Fedex sucks, I'm glad Apple used UPS for me this time around. I remember ordering a GPU a few months ago from Bestbuy and they decided to ship it via FEDEX. By the time it got to me the box was retaped and felt like nothing is in there when a GPU is usually pretty hefty. I refused to sign and the FEDEX guy got pissed off and called his manager or something. He was telling them that I already opened the box when in fact I did not. These people are sketchy...
I always wonder how many people report their new phones ‘stolen’ just so they’ll get another replacement for free. I’d bet it does happen.