Unless sold to some unsuspecting buyer, it wouldn’t matter if the person reporting their phone stolen got 2 of the same device since the IMEI of the stolen phone gets blacklisted. You’d have a free useless phone only to be sold for spare parts. ??♂️
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iPhone 13 Pro Max Fedex stole my iPhone 13 Pro Max!!
- Thread starter wtfidkwtp
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That just happened to back in January with an iPhone 12 Mini, still fighting with Fedex given that all of a sudden they are giving me the runaround and no one knows anything. I've wasted a lot of time over the phone with Fedex claim department. Customer service and claim department are turning quiet nasty and you can tell they just dont care too much.
I've been disputing the charge since February with Apple, and a open claim with Fedex since mid Feb. They're both giving me the runaround. Im getting more results with NMPD (North Miami Police Department) They are investigating on the case.
Here is another story to add to the list. We were expecting an iPhone 14 ProMax this week. They attempted delivery twice even though I had requested they keep it at the depot after the first attempt. On the third day, we went to pick it up. It was for my wife’s birthday and when she opened the box, there was a rock wrapped in Fedex tape and stickers to stop it from sliding around.
Apple was great and they have expedited the delivery of another one which should arrive today.
What is amazing to me is that neither FedEx nor Apple have set up clear protocols to track their shipments (Fedex) or serial #’s (Apple) to save themselves this expense (which gets passed on to the consumer in the end).
Apple was great and they have expedited the delivery of another one which should arrive today.
What is amazing to me is that neither FedEx nor Apple have set up clear protocols to track their shipments (Fedex) or serial #’s (Apple) to save themselves this expense (which gets passed on to the consumer in the end).
It could be an overall cost issue. Might actually work out cheaper for Apple to replace missing shipments (and claim with FedEx insuance) rather than more detailed tracking methods besides barcode scanning. They'd almost have to have security guard on every single FedEx truck to totally prevent theft.
....as others have said though, the device is blacklisted. Similar to 'smash and grab' Apple Store theft.
I am so sorry this happened to you. To be absolutely honest with you I have never trusted any service to deliver anything over one hundred dollars. I had an Amazon package that was stolen off my front porch, but it was not expensive and Amazon replaced it. If possible in the the future when buying a high dollar item go person. Best of luck getting a replacement.
I have had two items “fall off the back” of Fedex trucks, including a very expensive phone. And half the time Fedex does deliver, it is to the wrong house. When I find out something is coming Fedex or DHL, I hold my breath and wait to see if it will actually arrive.
For the last few years, I’ve had my phone and watches held at the UPS hub and picked them up first thing in the morning. I’ve never had issues with my purchases “disappearing” until UPS lost my Apple Watch Ultra at the hub. Luckily, I ordered another one at Apple which I picked up and used. I had T-Mobile list the one I purchased through them as stolen. The next day UPS called me and said they found it. I kept the Apple one and had UPS send the T-Mobile one back.