iPhone XS Max Health App says it's using 1.61TB

[abeasom]

I tried to make a backup of my iPhone through finder today and it is telling me there's not enough storage on my Mac Pro, which is not true. Going through my Phone storage it is saying my Health app is using 1.61TB, which is ridiculous because the phone is only 256GB, so something is corrupted.
I can not restore from my Finder backup because it is from iOS 13.7. This is a big problem. Apple says it might be a bug and they are going talk to engineers.
Anyone have any clues on how I can fix this without resorting to erasing the phone and losing my data. I do not wish to delete any of the health data I have collected over the past 6 years.

 

[Darkapple]

I’m getting the same problem

 

[now i see it]

Did the problem happen when updating to iOS 14?

 

[bbednarz]

Interesting. I think there is something going on with the health app. My friend and I are noticing it is taking up a ton of % on our battery by app usage. Mine is showing 69% and I havent even opened the app today.

 

[abeasom]

Yes. Never saw it before in iOS13.
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If you can, call Apple and tell them. This needs fixed yesterday.

 

[accordman]

Interesting. I think there is something going on with the health app. My friend and I are noticing it is taking up a ton of % on our battery by app usage. Mine is showing 69% and I havent even opened the app today.

Yes same here on my iPhone XS. Tons of battery used and it’s dying really quickly

 

[entropi]

TB? pfft, mine is using 33,59 PB!!! Has been like this since I started using the iOS 14 beta. I can't back up my phone to my main mac too.

 

[CTHarrryH]

Haven't had that issue but you do know health keeps you steps, distance etc. for ever unless you go in delete (which isn't the best process). Shouldn't add that much data but it does add data

 

[abeasom]

Haven't had that issue but you do know health keeps you steps, distance etc. for ever unless you go in delete (which isn't the best process). Shouldn't add that much data but it does add data

I understand that. Obviously something is wrong as it’s reporting it’s using 1.61TB when the iPhone only holds 256GB.

 

[a123sl]

I had a similar problem. I decided to reset it to factory settings with recovery from a copy

 

[abeasom]

I had a similar problem. I decided to reset it to factory settings with recovery from a copy

Wish I could do that. My backup is from 13.7. Does me no good having iOS14 installed now

 

[magicschoolbus]

I had this happen to me- I wiped my phone and started from scratch. Problem gone.
Weird.

 

[Darkapple]

I had this happen to me- I wiped my phone and started from scratch. Problem gone.
Weird.

Think I will try this later

 

[a123sl]

Wish I could do that. My backup is from 13.7. Does me no good having iOS14 installed now

I store copies in iCloud, its size hasn't changed in any way. In your case, installing the next version of iOS 14.2 is likely to help

 

[magicschoolbus]

Think I will try this later

Wasn’t fun re downloading everything, but it did solve the problem.

 

[Mixelangelo]

I had this happen to me- I wiped my phone and started from scratch. Problem gone.
Weird.

Do you have your health data back or you had to wipe it permanently?

I think the problem is coused by a bug in handling old health data so I wonder if the cost is to give up the old data after the wipe.

 

[magicschoolbus]

Do you have your health data back or you had to wipe it permanently?

I think the problem is coused by a bug in handling old health data so I wonder if the cost is to give up the old data after the wipe.

All there. Godspeed.

 

[UltimateSyn]

That's a lot of heartbeats stored.

 

[locovaca]

That's a lot of heartbeats stored.

Heartbeats? The person has downloaded their genome!

 

[jschnee21]

My genome’s not that big. Only a few GB of ASCII text.

 

[ChpTrk]

My Health app is at 63.62 PB. I must have the world's biggest iPhone. What do I win?

 

[happy orchard]

I tried to make a backup of my iPhone through finder today and it is telling me there's not enough storage on my Mac Pro, which is not true. Going through my Phone storage it is saying my Health app is using 1.61TB, which is ridiculous because the phone is only 256GB, so something is corrupted.
I can not restore from my Finder backup because it is from iOS 13.7. This is a big problem. Apple says it might be a bug and they are going talk to engineers.
Anyone have any clues on how I can fix this without resorting to erasing the phone and losing my data. I do not wish to delete any of the health data I have collected over the past 6 years.

i just discovered I have the exact problem: 1.61 TB in health. On a 128gb phone.That’s like putting a yacht in the palm of my hand.

Anybody come up with an idea that isn’t erasing an entire iPhone. All my watch settings are on this phone, so I’d be redoing all that too. ?

 

[abeasom]

i just discovered I have the exact problem: 1.61 TB in health. On a 128gb phone.That’s like putting a yacht in the palm of my hand.

Anybody come up with an idea that isn’t erasing an entire iPhone. All my watch settings are on this phone, so I’d be redoing all that too. ?

My XS Max died last week. I had to get a new phone. I restored from my backup of 13.7 and the 1.61TB problem is gone.

 

[happy orchard]

My XS Max died last week. I had to get a new phone. I restored from my backup of 13.7 and the 1.61TB problem is gone.

Condolences: it’s not fun when a phone dies.
Did you have to search through old backups or was the 13.7 your most recent?

 

[abeasom]

Condolences: it’s not fun when a phone dies.
Did you have to search through old backups or was the 13.7 your most recent?

It was my most recent. I couldn’t make anything newer because iOS 14 screwed it up with its 1.61TB. Computer said not enough storage to make back up