I contacted Apple Support--usually that's a good thing, not this time.
This time, the help suggested I turn my phone off and back on. I noted I'd done that already, more than once.
The next option: erase everything, reset to factory, and start from scratch.
When I balked at that, the 'support' said that we'd exhausted all of our other options, and that I had obviously messed up something when backing up.
Ended that 'support' call.
This time, the help suggested I turn my phone off and back on. I noted I'd done that already, more than once.
The next option: erase everything, reset to factory, and start from scratch.
When I balked at that, the 'support' said that we'd exhausted all of our other options, and that I had obviously messed up something when backing up.
Ended that 'support' call.