I’m on a regular 12 but I’ve always had the green tint/flickering issue. It’s gotten a lot better over time in the updates, but never fully resolved. I hesitated to contact Support for the exact reasons of what happened to me.
As soon as I got my advisor in the first Apple Store, he already wrote me off. Ignored everything I said about brightness and the scenarios where this is most apparent and ran tests on an iPad. That’s it. Ran a diagnostic. Didn’t even bother to look at the screen as he was running through the gray-scale wheel.
Second Apple Store took the phone in the back. I described exactly how it happens. I even showed my (admittedly grainy) photos. Surprise: they can’t reproduce the issue. I can’t show it in the middle of a bright store nor can I just go to the back. They decide to ship it off.
It is being “diagnosed” right now. I highly doubt they will replace anything. Just mailed my phone across the country for fun, I guess. What an absolute joke that I, the consumer, know more about common Apple product issues than the Support staff.
Rant over!
As soon as I got my advisor in the first Apple Store, he already wrote me off. Ignored everything I said about brightness and the scenarios where this is most apparent and ran tests on an iPad. That’s it. Ran a diagnostic. Didn’t even bother to look at the screen as he was running through the gray-scale wheel.
Second Apple Store took the phone in the back. I described exactly how it happens. I even showed my (admittedly grainy) photos. Surprise: they can’t reproduce the issue. I can’t show it in the middle of a bright store nor can I just go to the back. They decide to ship it off.
It is being “diagnosed” right now. I highly doubt they will replace anything. Just mailed my phone across the country for fun, I guess. What an absolute joke that I, the consumer, know more about common Apple product issues than the Support staff.
Rant over!