I have bought 2 refurbished phones from Backmarket and I know they are available in the UK
the first one was perfect and delivered quickly.
The second one was as described but they'd clearly not stuck the battery down properly when they refurbished it so it was rattling around.
The took it back and refunded me without and blink although it did take maybe 3 weeks to get the money back as they had to receive the phone, check it out and process the paperwork.
You only really know if a company is good when they have to handle something going wrong so on that basis- and the fact the phones were as advertised- I'd say they are good but this was Backmarket France.
the first one was perfect and delivered quickly.
The second one was as described but they'd clearly not stuck the battery down properly when they refurbished it so it was rattling around.
The took it back and refunded me without and blink although it did take maybe 3 weeks to get the money back as they had to receive the phone, check it out and process the paperwork.
You only really know if a company is good when they have to handle something going wrong so on that basis- and the fact the phones were as advertised- I'd say they are good but this was Backmarket France.
Your Refurbished (Super) Market | Back Market
Buy the best refurbished smartphones, laptops and tech on Back Market, at up to 70% cheaper than buying new! Free delivery - 12 month warranty - secure payments - 30 day returns.
www.backmarket.co.uk