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Tommy c

macrumors 6502
Original poster
Sep 9, 2012
404
237
Pocono PA
So, our phone was just delivered and the box had brown paper in it.

Someone at USP it sounds, stole the phone :(.

I’m on the phone now, I can’t believe this.
 

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sallenthornton

macrumors regular
Aug 31, 2014
169
66
Unfortunately this has happened to me also. Apple was awesome to deal with. I’m sitting here waiting for my phone to be delivered now. Good luck.
 

Freakonomics101

macrumors 68030
Nov 6, 2014
2,739
1,798
Happened to me several years ago with an iPad. This shows you how much people don't care about anyone but themselves.
 

sallenthornton

macrumors regular
Aug 31, 2014
169
66
I got from Verizon. I’m on the phone now. Did you press charges?

Nope. Couldn’t prove it was stolen by the driver. It seems to me that the delivery service was covering its ass. I contacted Apple (purchased directly) and they issued me a new one within a couple of days.
 

SuprUsrStan

macrumors 6502a
Apr 15, 2010
715
1,015
This happened to me after I had held the package at the UPS facility. I actually opened the box right there and out dropped out an empty Samsung galaxy 6 box. oh the irony. :eek:
 

44267547

Cancelled
Jul 12, 2016
37,642
42,492
So, our phone was just delivered and the box had brown paper in it.

Someone at USP it sounds, stole the phone :(.

I’m on the phone now, I can’t believe this.

It baffles me UPS wouldn't notice the weight difference. Packages are scanned and weighed throughout the delivery process. It either happened at Verizon's warehouse or during the shipping process.
 

Tommy c

macrumors 6502
Original poster
Sep 9, 2012
404
237
Pocono PA
Sucks dude. Did they tape the box back up?
Yes, it was re taped.
[doublepost=1510620146][/doublepost]
I’ll have to go look at the thread.
[doublepost=1510620201][/doublepost]
Was it sent Signature required?
Yes, My Mother signed for it. It’s my Dads phone. It’s in my name, so thats why I”m involved. I pay his bill.
[doublepost=1510620231][/doublepost]
This happened to me after I had held the package at the UPS facility. I actually opened the box right there and out dropped out an empty Samsung galaxy 6 box. oh the irony. :eek:
What did they do for you there?
[doublepost=1510620540][/doublepost]
Do you work for UPS? Lolo. Kidding. But yea, you certainly called it.
 
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Chefelvis

macrumors member
Sep 21, 2012
66
22
Sorry man. I ordered two cases from Apple and only one showed up. The package was not tampered with. I called Apple and they promptly sent me a new one for free. Hopefully, they will do the same for you..
 

KPOM

macrumors P6
Oct 23, 2010
18,176
8,081
So, our phone was just delivered and the box had brown paper in it.

Someone at USP it sounds, stole the phone :(.

I’m on the phone now, I can’t believe this.
:mad: UPS will make it right but it’s too bad nonetheless.
 

Tommy c

macrumors 6502
Original poster
Sep 9, 2012
404
237
Pocono PA
That has to hurt, but they will
Take care of you.
Yea, I’m hoping so.
[doublepost=1510662505][/doublepost]
Sorry to hear that happened. I hope it all works out for you.
I appreciate that, never had a phone stolen. What can they do with it anyways? It’s not activated.
[doublepost=1510662571][/doublepost]
That sucks, @Tommy c, I hope it gets resolved for you quickly.
Hopefully. I’ll never know what to stole it tho. Grand Larceny is jail time, correct?
 
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