I also fall into this category. I did a TestFlight of an app about a year ago and purchased the "Pro" features.
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iPhone [MERGED] iOS 13 - app updates stuck on "Waiting"
- Thread starter mzanker
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Actually in my case, it wasn’t just an TestFlight in-app purchase, but a subscription. I have no idea how that’s supposed to work.
I later installed the public version of the app and made a subscription (trial) purchase there as well. That was about a week before updates stopped working for me.
I later installed the public version of the app and made a subscription (trial) purchase there as well. That was about a week before updates stopped working for me.
Another TestFlight user here, who also made an in-app subscription with an app in testing (a month or so ago), and who's also suffering from the no update issue.
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Just a warning to anyone who updated apps using iMazing. I’ve confirmed with the developers that it installs the full ipa, not the “thin” version.
I mentioned that previously. What I just found is that if you then offload the app, iOS won’t let you reinstall it. When I tried, I got a message telling me I need to open the App Store and purchase the app. The App Store had a stuck progress bar so I couldn’t do anything. I ended up deleting the app, YouTube, and then I could re-download it.
I mentioned that previously. What I just found is that if you then offload the app, iOS won’t let you reinstall it. When I tried, I got a message telling me I need to open the App Store and purchase the app. The App Store had a stuck progress bar so I couldn’t do anything. I ended up deleting the app, YouTube, and then I could re-download it.
+1 datapoint for using TestFlight and subscribing in the sandbox possibly related.
Up to 52 pending updates now.
Up to 52 pending updates now.
I am seriously shocked at how many people are having this issue and that Apple hasn’t posted anything about it, and that it’s taking this long to fix. Luckily I can keep testing apps on TestFlight. I just can’t update my day-to-day apps. Sigh. #appleupdatefail
I just went back and checked. On Feb 16, 2019 I did a restore purchase in a TestFlight beta app (Tapatalk). It was on September 14, 2019 that I made an in-app subscription purchase in the same beta app to remove ads.
After that I installed the release version and noticed that the ads were still gone, so the subscription was still active. Early November, that subscription expired since the ads came back. On November 5, I did a trial subscription in the release version of the app.
On November 14, app updates stopped working.
Is there way of making a poll here? I’d really like to know how many people who can’t update apps at all:
1. Made an in app purchase in a TestFlight app sometime in the past and
2. Whether it was a one time purchase or a subscription.
3. Might as well through in, if it was a subscription, did you install the release version over the beta and keep the subscription benefits.
After that I installed the release version and noticed that the ads were still gone, so the subscription was still active. Early November, that subscription expired since the ads came back. On November 5, I did a trial subscription in the release version of the app.
On November 14, app updates stopped working.
Is there way of making a poll here? I’d really like to know how many people who can’t update apps at all:
1. Made an in app purchase in a TestFlight app sometime in the past and
2. Whether it was a one time purchase or a subscription.
3. Might as well through in, if it was a subscription, did you install the release version over the beta and keep the subscription benefits.
+1 Testflight in app subscription. (for $0 just to simulate functionality) App hasn't released yet so no other version installed.
Have had this problem too these last days. Only beta testing 1 app on TestFlight currently (no in app purchases or anything). But 3ish years ago I was beta testing an app through TestFlight and made some in app purchases within that app (which no longer exists)
I am currently beta testing 13 apps. Some free, some with simulated one-time purchase and some with a simulated subscription. All under my Apple ID.
Was speaking to a iTunes management representative for the iTunes store. His name is Dan. He has been working for apple for 15 years and have not seen such issue and my case was the first one. Initially he checked my account and said those "updates" application are not in my purchased for that account.
His workaround is to remove all the app and reinstalling it. However i showed him that if i logged into another itunes account and did an update, it prompted for that account password. He was puzzled and he have escalated the issue to the itunes engineering side.
He was being quite offensive as well and told me that the only way was to remove and reinstall. Apple service have become terrible.
#appleupdatefail
His workaround is to remove all the app and reinstalling it. However i showed him that if i logged into another itunes account and did an update, it prompted for that account password. He was puzzled and he have escalated the issue to the itunes engineering side.
He was being quite offensive as well and told me that the only way was to remove and reinstall. Apple service have become terrible.
#appleupdatefail
Oh wow. That is really disappointing to hear. I was always impressed with Apple Support, but maybe because the last time I needed them iMac’s came in different colours and iBook was a laptop. I really hope someone at the senior levels of Apple sees this thread and the Twitter thread with hundreds of posts. #appleupdatefail
Twitter link:
I saw the twitter post. I do hope someone in the senior level would come out and help. Because it's affecting many users. Anyone tried sending this issue to 9to5mac, idownloadblog, cnet, engadget etc?
I sent this to Apple Insider, 9 to 5 Mac, iClarified, Cnet and TechCrunch. Never heard back from any of them. Although that was days and days ago before so many people were reporting it.
I have a rather large connection pool in Silicon Valley on my LinkedIn (159 of them at Apple HQ). So I’ve drafted a post (it needs more editing that I will do tomorrow) to my colleagues in the biz.
I‘ll see what sort of response I get when I post it and report back here, barring any off-the-record requests. Who knows, it might help bring some awareness to this issue with the execs—and the poor way it is being handled in general by Apple.
#appleupdatefail
Great
More people are tweeting with hashtag now.
More people are tweeting with hashtag now.
Same issue here, also a former testflight user. Removing the testflight app does not help anything...
I'm having the same problem, and yes, I've bought IAPs and subscriptions via Testflight before. At first, restarting my iPad allowed me to temporarily download updates, but that no longer works and now it's infected all of my devices.
I’m glad we’ve got a hashtag going. I hope it will make the *many* people talking about this issue easier to find by Apple (or Mac news sites).