Software for unsupported devices

[ernest_mecca]

Hey all,
I had a recent experience with Apple Support after purchasing a mid-2007 MacBook off letgo. The latest OS it’s able to run is OS X Lion (10.7.5) and the majority of Apple’s own software is incompatible with it. I contacted Apple Support and made them aware of my situation, and they were very understanding, even going so far as to send a free install disk for iWork ‘09. I was wondering if anyone has had a similar experience or if I just made contact with a generous employee?
Thanks

 

[casperes1996]

I had a recent experience with Apple Support after purchasing a mid-2007 MacBook off letgo. The latest OS it’s able to run is OS X Lion (10.7.5) and the majority of Apple’s own software is incompatible with it. I contacted Apple Support and made them aware of my situation, and they were very understanding, even going so far as to send a free install disk for iWork ‘09. I was wondering if anyone has had a similar experience or if I just made contact with a generous employee?

I've heard tons of similar stories, but I think it varies greatly. Also depending on where you live in the world. Apple seems to deliver better support in countries where they have Apple Stores as far as I've seen and heard.

I keep old copies of everything on my Time Capsule cause I doubt they'll send me old install DVDs here in Denmark . On the other hand it doesn't take up that much space, And I enjoy having my own collection of iWork and iLife throughout time. As well as a bunch of copies of OS X