iPhone XS Max Trade in box from Apple.

[Waterman316]

I’m trading my Xs max into Apple. Just curious how long it usually takes for the trade in kit to get delivered.

 

[archer75]

few days to a week.

 

[netnothing]

My trade-in kit is supposed to be delivered tomorrow via UPS ground.

 

[sniffies]

Apple trade-in boxes are delivered via UPS SurePost service. Don’t confuse it with the real brown-truck UPS. UPS SurePost deliveries are handled by your local post office such as USPS.

What happens is that the real brown-truck UPS does indeed pick up your package, then once in your town, it hands it to USPS to complete delivery.

 

[Waterman316]

Thanks guys. Not a rush situation, was just curious.

 

[netnothing]

Apple trade-in boxes are delivered via UPS SurePost service. Don’t confuse it with the proper brown-truck UPS. UPS SurePost deliveries are handled by your local post office such as USPS.

What happens is that the real brown-truck UPS does indeed pick up your package but then hands it to USPS to complete delivery.

Mine currently listed as UPS Ground in shipping - so we'll see.

 

[IGWT15]

Has anyone received their trade in kit since receiving the iPhones on Friday the 20th ??

 

[netnothing]

Has anyone received their trade in kit since receiving the iPhones on Friday the 20th ??

Yes I received it on Saturday and it’s about to be delivered back to Apple today.

 

[IGWT15]

That’s strange. Going to have to give Apple a call today, because I have not received them yet.

 

[netnothing]

That’s strange. Going to have to give Apple a call today, because I have not received them yet.

It was much quicker this year. Took a few weeks last year. Did you order and trade in through Apple? If so you can check the status in your iPhone order.

 

[Otflyer]

Got my trade-in kit delivered today.

 

[todd.kilby.7]

Mine showed up within 24 hours

 

[HobbesInVA]

I was supposed to get my kit today but FedEx states it’s still in transit. Apple informed me that I don’t get by tomorrow-Thursday- to call them for a replacement kit.

 

[BSoares]

FedEx was 2 days late for me based on their initial estimate but it came this morning and is on its way back to Apple already, I was ready to put the phone in the box and send it in.

 

[mac.cali]

I got my kit and already sent it back. It should be back at Apple sometime tomorrow. Hopefully the loan closes out fast so I can be done with it.

 

[HobbesInVA]

Is the iphone insured by Apple or FedEx when shipping it back?

 

[JRoDDz]

Take LOTS of pictures of the device before sending it in. I sent my perfectly working iPhone X and Apple says there's buttons missing on it. Incredible.

 

[EdMan]

Mine came regular UPS ground. I pre ordered and received both boxes this past Tues. So 3 business day give or take.

 

[imlynxy]

FedEx be delivered today. :-( UPS is much better in my area and closer.

 

[Waterman316]

Has anyone received their refund yet? Mine was delivered to them Thursday of last week and still says it’s being inspected.

 

[esf215]

Has anyone received their refund yet? Mine was delivered to them Thursday of last week and still says it’s being inspected.

Nope mine got there Wednesday and still in the same status

 

[Bulldog Dave]

The last phone I traded in to apple took almost two weeks after they received it to see my refund.

 

[JonMPLS]

I would keep looking for a tracking number. Apple and/or Fedex lost mine. Took several phone calls to fix.

 

[Waterman316]

I would keep looking for a tracking number. Apple and/or Fedex lost mine. Took several phone calls to fix.

I have the tracking number. Says they received it according to Apple and that they are inspecting it

 

[izzle22]

I have the tracking number. Says they recurved it according to Apple and that they are inspecting it

I’m with you. Mine was received last Thursday and they are still inspecting it. I just got done talking to them and they said the 3 business days is an estimate. I said it doesn’t say an estimated 3 business days! They informed me it’s taking longer due to the new releases.