This page is a good example of
Hick's Law, which basically says that the more options there are, the longer and least likely the user is to make a decision. By making it spacious, focused and limited, you're increasing the likelihood of an intended engagement. There's also a lot more going on here than just that, but it's just an example of learning from the past and embracing newer, proven success.
Thanks for taking the time for a thorough reply that I know took time! Appreciate and respect that.
Honestly though, I'd contend that some of the sites you say promote a quick look-thru (and then hopeful purchase) are ones that I find distracting from requiring so much looking around to get a sense of what's on the page that I often just move on & away in frustration.
Believe it or not, there's a science to design. And thanks to technological improvements and maturing of a medium, design has progressed the way it has over the last 1.5 decades to value accessibility, flow (goal oriented), consistency, and usability. That's why even the successful companies that we exampled have continued in this direction.
I do believe there's a science to design, but I believe more that it's possible to overthink...over-science...analysis from paralysis. I guess like pornography, it's hard to define but someone knows it when they see it -- I find too much of today's websites & OS's & iOS's to reflect too much thinking and focus on "a certain stripped-down look" and not enough on simplicity, tastefulness, attractiveness, and intuitive usability.
Actually, Amazon.com's design is far flatter and more white-space driven than any of their past designs. As my previous post linked to, their old design had tabs for different sections, a hidden search (small and in the top left), lots of clicking to get to things, and no real structure.
I'm so glad you introduced the Amazon site here. I'm not flat-out against all flat design. (hehe) It's possible to bend over towards the flat design fad yet do 5 things so super effectively well (which very much appeal to my web design sensibilities) that for me there's zero frustrations with Amazon's site:
1. They fit enough on the main screen you land on so that a user can click and then go to 95-100% of what they need instead of scrolling all over, down and up, then down and up again just to get a sense of what options exist on that page. Here, everything under the top area is just gravy/extra, as 99-100% of what I do at Amazon involves either instantly performing a search or logging in to "Account & Lists" or "Orders."
2. They retained a desktop-centric website instead of a white checkerboard mobile-centric website. Major kudos to them. If this has been decided to be best for one of the biggest retailers out there, why shouldn't it for smaller retailers?
3. The site isn't a white-out grey-font low-contrast super-flat uber-minimalist wasteland. They haven't bent over like Instagram did to their site, app, and icon. They use dark colors and colored/bordered "zones" to help guide the user and let him recognize that different areas have different functions. They HAVE A SEARCH WINDOW READY FOR TYPING INTO instead of kow-towing to the "minimalized stripped-down screen" look of showing just a search magnifying glass icon which then requires two clicks to start typing to search for something instead of one (one click to expand the magnifying glass icon into a search window, a 2nd click to enable the cursor in the search window to start typing)
4. Their buttons look like buttons, even if flattish and w/o gloss, to help prompt the user almost subconsciously. "Proceed to checkout" looks like a button to me by its orange color on the dark background and slight, slight shading.
5. THEY HAVEN'T RADICALLY CHANGED THINGS JUST FOR THE SAKE OF CHANGE AND TO BE DIFFERENT. They stick with what works. Any changes have been very subtle and hardly noticed, and always an improvement. Like Apple's OS & iOS's were until Timmy let Jony Ive start meddling via iOS7 & Yosemite.
And then on the other hand you have a site like Walmart that's so space-wasting and blindly obedient to flat design and dumbed down-looking that I feel like I'm looking at a kindergarten cardboard cutout project.
I also recently used their mobile web UI to buy three items from my iPhone. I found the experience simple enough to navigate, get the information I needed, and checkout. Do I think the desktop version is better? Sure, but that's less of a fault to the mobile version and more of a preference. Also take note that most companies these days don't invest much in their mobile web apps, and instead invest a lot into their native apps.
Agree. Amazon doesn't mess around and bend over/give in to silly fads. They are good.
What? MacRumors forum is very much flat design. There are no gradients, textures, or lots of colors used. It's relatively simple. It's not as white-space centric as other designs, yes, but it is flat and based off of current design trends.
As for Apple, without actually being part of their design decisions to know for sure and more basing off my own similar experiences, I agree with their change. While there is definitely a community there that is used to the traditional forum UI pattern, the use for the majority of visitors is finding an answer to a question. So, the main thing there is to search.
Going back to Hick's Law, it helps to be more focused on a smaller number of actions than it is to be flooded with it. And in Apple's case, they value a customer's primary action with their communities than they do in forcing the "forum" idea to people that most likely weren't familiar with the traditional forums UI pattern ever.
I agree that their use of UI elements like the iOS tab buttons is off putting and is less a result of an educated design decision and more focused on visual design (make it look pretty and iOS-like, regardless of intent). However, I applaud more white space. It helps me better identify different sections and different data within a section.
This is what their
buyer's guide looked like in 2010. And
here it is in 2012. The change since has been minimal between 2012 and now, mostly just removing the latest news posts right sidebar and using that new space to better balance out the data. But in general, the move has been to improve focus on the information relative to the use case of the page while helping usability with clearer structure.
I look at the 2012 version and see a completely better presentation. More stuff fits on the screen....less scrolling required. More effective use of shading/borders....less thinking required. Overall less whiteness...much preferred to me.
My previous reply goes into more depth on why the old design isn't better design. And usability analyzing is far more than counting clicks. It's about making rewards more valuable to the user than the effort they spend. That can be a lot of clicks, that can be a single click. But each interaction needs to be meaningful.
Eh....I don't know that I agree. That gobbly gook sounds good maybe to a manager looking for metrics to report so-called "improvements" to his management, but I still say the cons outweigh any pros for all the so-called improvements. I'm not making up that I tend to feel like interaction with today's websites/iOS/OS results in just micro-frustration and micro-delays...just tiny bits of increased thinking & physical effort (scrolling) that just start to add up noticeably after a while. Let me ask -- if I compare my interaction daily with dozens of flat/white/minimilized websites/OS/iOS's to your daily routine...if the # of stairs you climbed daily was increased by 1 per stairwell, if the distance you had to drive to work was increased by a minute, if the distance walked from car to front door increased by 10 feet, if the bathrooms at work were 20 feet farther away, if you had to work 8.25 hours a day instead of 8 for the same pay....find 3-4 dozen instances daily that, by themselves, would hardly be noticed but when added up just give a sense of requiring more work for the prior same result. That's what interacting with many (often most some days) of today's websites (and OS/iOS's) feel like vs. just 4 years ago (before iOS7, which really boosted this flat/white fad I'd say).
Not everyone will be happy, but that's the nature of the industry. Hell, not everyone agrees with your idea of good design, right? The job of qualified designers in this industry is balancing the majority of end user values with that of the business's values. Help the business succeed while keeping value for users.
I guess so. Somewhere here or in another thread about iOS11, someone posted something about watching to not design mostly for the designer than the user...that's sure what many of today's sites feel like. To me. Regardless of supposed statistics (for which I'd ask: if yesterday's sites are no longer available, how can it be known they wouldn't work as well as today's whited-out scroll-heavy portable-OS-focused websites, especially since they were generally full of more intuitive cues that "the digital design intelligentsia" have virtually bleached away, claiming the world no longer needs them?
Oh, and one last thing.
Let's say for a minute that today's mobile-focused whited-out websites are the epitome of efficiency and click through/purchase nirvana perfection for every company. Well, for every website that uses that look, that is, since not all websites are about selling something. Would it not make sense that nothing should change from now until any next huge, radical shift in computer interfacing methods? I have zero doubt that sometime within the next four years, designers are going to get bored, and clueless users are going to clamor for something new just to have something different, and what we'll see then will look radically different than what we have today, regardless of whether it's an improvement or not. And even if it's not universally deemed an improvement, there will be technical justifications for why it is just so much better now, regardless of many users' subjective sensibilities. Just wait and see.
To
@fde101's point, I've read that 7-10 words across is the maximum for reading a block of text as quickly as possible.
I'd ask: what's more valuable: quickly as possible, or engaging, enjoyable, & informative experiences that occasionally show some unique design talent?
I'll take a thoughtfully & intuitive & attractively & creatively-designed website that that isn't the fastest to be read over a blockish mobile-centric white-out scroll-heavy website full of blocks having 7-10 word sentences any day of the week.