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customer support

  1. A

    MP 7,1 Pro Display XDR & FedEx

    I could not find a forum for the XDR. I must be blind or there's isn't one. XDR and Stand out for delivery via FedEx. I'm at home waiting. The regular FedEx driver shows up at approximately 2:30pm. We know each other and have a short conversation. He says the items will more than likely arrive...
  2. M

    Do not buy a Mac Pro unless you're willing to wait for a long time

    I don't usually criticise Apple products but there is one I would like to vent out my frustration on the the Mac Pro 2013. You do not have to agree with me, so just hear me out. It will be a long story and an experience for those who hopefully won't have to go through the pain and disappointment...
  3. Huntn

    Customer Service That Doesn’t Know Squat

    Have you gotten tired on no-nothing Customer Service, when you ask them what should be a easy answer for a simple question, they put you on hold for 10minutes, and then give you bad info? I know the why, it must be saving $, we’ll staff our Custiomer Help with people who don’t know anything and...
  4. tekfranz

    What is the most of effective way to report a Significant Bug to Apple?

    Let’s say several users find a repeating issue on IOS or MacOS. They have called Customer Service and gone through many lengthy troubleshooting steps. What is the best way to get Apple’s attention for a bug experienced by multiple people? Please vote and comment below. Call Apple Support Go...
  5. Jethrox

    iCloud customer service??

    Please pardon me if I violate any kind of form etiquette here. I don't post very much but I am a well educated, serious power user. Also I'm using Siri, because I am handicapped, so some of the sentences may not make sense and it seems like rambling. So here's another interesting Apple tidbit...
  6. B

    AirPod Customer Service Nightmare and why I'll never buy an Apple again

    I just needed everyone on here thinking that AirPods can be replaced to know my customer service story. It is long but I think worth the read. On Friday, I contacted Apple support chat to buy two replacement Airbuds. I had seen on Gawker that they were available if lost. Unfortunately, mine...
  7. Meri

    Apple Music 3-month trial SCAM

    APPLE MUSIC IS A SCAM! I signed up for a FREE 3-month trial of Apple Music after seeing the offer on the homepage of the application. However, minutes later, I was charged $9.99 for a 1-month subscription, instead of the FREE 3-month trial I was signing up for. When I tried to resolve the...