upgrade program

I’m not sure if this is the right place to post this, but I noticed on my credit card statement from the last month I received a credit from Citizen’s One for $25.30. Has anyone else received a credit from Apple/Citizen’s One of the same amount? Is this related to the battery issue on older...

I’ve been using Verizon’s upgrade program for years. Pre-ordering has always been extremely smooth, plus I don’t have to go to store to pick up my new phone every year. There are fees like line activation, etc. with Verizon. Just curious which program is better overall, as I see Apple has a...

I'm a year into my plan with the 8 Plus. I thought I read the fine print saying I can upgrade annually to the current or immediately-prior year model. But when navigating through the process on Apple's website, only the Xs, Xs Max, or (soon) Xr are my upgrade options. Any reason why the 8...

Anyone one on iPhone Upgrade Program with T-Mobile as the carrier. Did you had give a down payment ?

Hello all, Has anyone changed carriers while being on the iPhone Upgrade Program? I currently have an iPhone X on the iPhone Upgrade Program with AT&T as my carrier and I’m planning to pre-order the XS later in the morning but I want to switch carriers down the road. Will this iPhone XS be...

Okay, this is kind of convoluted but I appreciate any help/insight people can provide. My wife and I were on AT&T and we enrolled in the Apple Upgrade Program in Nov of 2016 to got her an iPhone 7 Plus. In February of 2017, we switched over to my father-in-law’s Verizon account since he’s an...

(I really did try to search for this answer first, but I clearly suck at it, so apologies if this is annoying.) I got the X four days ago from an Apple Store. I signed up for the upgrade program, which I never had before. Due to the eye strain issue, I need to return the phone. I understand...

When a new model is released, does one merely go to the Apple store and get a new phone, is there a fee, and what, if any, caveats/stipulations are involved? Any real-life experiences you care to share are most appreciated! Many thanks!

I currently have an iPhone 8 Plus on the upgrade program in the UK, I would like to upgrade to an iPhone X if I'm lucky enough to be able to get my hands on one on the 3rd November. I have been debating different options, whether to upgrade using the upgrade program/buy it outright/through a...

My parents got divorced and as such me, my brother and mom are switching off the family ATT plan and going to verizon with our aunt/uncle who are currently on a 2 person plan there. Us three (me, brother, mom) are all waiting for the iPhone X. On pre-order day, since we are switching lines from...

I opted into the Apple upgrade program last year for my wife and I (not the AT&T version of the program). We both have the iP7. While my wife will probably be happy with the iP7s, I will probably look at getting the iP7s+ or the iP8 (depending on prices). A few questions about the upgrade...

Anyone else worried we will run into problems again this year trying to use the Upgrade Program to go from iPhone 7 to 8? I signed up for the upgrade program for the first time last year when I bought my 7 Plus. However I remember all the supply issues Apple had specifically for the current...

Hello, I am going to be getting the new iPhone when it is released this fall and i was wondering if anyone has any opinion on if its better to do the upgrade program through Apple or through your carrier (Verizon for me). I am going to be leaving my two year contract with ATT due to family...

So last year we got my wife into the Apple program that gives her a new iPhone every year. With three iPhones rumored to come out and one of them to be an premium iPhone 8, anybody willing to gamble how many people will want to upgrade to an iPhone 8? How will Apple handle all the people that...

Does anyone know how one could go about joining AUP and getting a Sim-Free phone? Not a Verizon phone but a Sim-free phone. I know its pedantic but thought somebody here would probably know. I chatted with an Apple agent and they said AUP wasn't available with Sim-Free but maybe someone has had...

I want to get an iPhone 7 Plus through the Upgrade program. I want the Verizon model with CDMA because I plan to doing extended international travel. Apple tells me that by "Apple policy" I cannot signup for an iPhone 7 without having an existing account with one of the providers (except...

So I am with Tmobile as my carrier. I have an iPhone 5s that is holding on by its teeth (screen is separating so touch capabilities are spotty at best). At first I tried to preorder a Matte Black Tmobile 7+ 129gb on the 9th at 2:01am for the upgrade program, then found I could not and by the...

So girlfriend is on the iPhone Upgrade Program, but she would like to upgrade using AT&T Next instead of iPhone Upgrade Program due to the terrible experience we've had with it so far. I know the contract states 24 month payments, with 12 month upgrade eligibility. But can you turn the 6S in...

TL;DR — Don't make a typo, and don't expect them to help you figure out what the real problem is if you didn't make a typo. I was declined because they were "Unable to verify credit references as provided." When trying to find out specifically what that meant and what I could do about it, they...

if you preorder from apple using their upgrade program is the account holder liable for anything or is it just the credit card holder?