I contradicted myself in my title. As I said in earlier an earlier post, I still think Apple is the best. But they have lowered the bar for themselves.
While I agree we, as customers, should ask for more (we really should, why wouldn't we) - I don't think you should be frustrated by the current state of things. I honestly think Apple is actually *better* than it was in many ways.
- Their software is far from perfect, but it is actually more stable than it was. Do you remember when iOS updates actually bricked some phones? Or the instability of new OS X releases?
- The performance of their devices used to be very low after just 2 OS updates, these days they are great even after multiple years. I remember my iPad 3 on iOS 6. Or iPhone 4 after a two years. Compare that to iOS 15 and how it runs on older devices. Even iPhone 6S runs it relatively well.
- My older iPhones often had hardware issues, loose home buttons, faulty side buttons, etc. Didn't have any of these problems since iPhone 6S, and my iPhones X and 12 are still running amazingly well.
- Remember "you're holding it wrong"? Personally, I didn't have issues with my iPhone 4, but I can imagine the frustration of some users.
- Rembember iOS 7? I liked how it looked, but a lot of the design decisions made the devices more difficult to use. Now we have Apple that accepts feedback, reverts design changes that were not received well.... Both in software and hardware.
- Remember the state of Mac and how Apple treated the platform? Compare that to our current situation.
- Also, this new Apple gave us iPad Pro and Apple Pencil, which are amazing - and I'm not sure the "old" Apple would make something like that.
Seriously, Apple is better than ever. So while you might expect more (as is your right) - I really don't think they lowered the bar.