Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Snoopy4

macrumors 6502a
Dec 29, 2014
662
2,968
So, is 24Hz the best UHD picture you can get?

That or any multiple of 24. For example, if your TV does 120Hz and is fed a 24fps signal, then there shouldn’t be shudder. It probably also takes a 24fps signal in its settings.
[doublepost=1506185746][/doublepost]
So, is 24Hz the best UHD picture you can get?

24 frames per second so it matches the film speed. The display should match a multiple of 24. The device has to output it though. Shudder basically comes from excessive frame rate. 30Hz is equivalent to 30fps. If your content is 24fps, then it’s too fast for film. There is basically frame stuffing taking place.
 
  • Like
Reactions: AVBeatMan

kmingis

macrumors regular
Sep 24, 2017
213
576
NC
IMG_2787.JPG
Hey ATV 4K fans. Can I ask a probably stupid question? I have the newest ATV (yay!), and a 2016 LG B6 OLED 55 inch TV (also yay!). When it comes to various options available to me in the ATV video and audio section, I haven't yet seen anything that says 4K as an output. The top option for me is 1080p, 60Hz. I know there's a lot of discussion about the 2016 LGs not being able to do certain HDR options at 60Hz, but I'm puzzled why I have NO 4K option on the ATV. I watched a movie last night -- Wonder Woman -- which when I swipe down, shows that it's in Double Vision, so I assume I'm getting 4K from the ATV. But am I? (Movie looked great, but maybe it's 1080p upscaled by the TV to 4K? Can anyone tell me why I don't see any 4K options in the on-screen menu on the ATV? Any advice really welcome! (Image attached of my on-screen menu.)
 

loekf

macrumors 6502a
Mar 23, 2015
828
570
Nijmegen, The Netherlands
View attachment 720810 Hey ATV 4K fans. Can I ask a probably stupid question? I have the newest ATV (yay!), and a 2016 LG B6 OLED 55 inch TV (also yay!). When it comes to various options available to me in the ATV video and audio section, I haven't yet seen anything that says 4K as an output. The top option for me is 1080p, 60Hz. I know there's a lot of discussion about the 2016 LGs not being able to do certain HDR options at 60Hz, but I'm puzzled why I have NO 4K option on the ATV. I watched a movie last night -- Wonder Woman -- which when I swipe down, shows that it's in Double Vision, so I assume I'm getting 4K from the ATV. But am I? (Movie looked great, but maybe it's 1080p upscaled by the TV to 4K? Can anyone tell me why I don't see any 4K options in the on-screen menu on the ATV? Any advice really welcome! (Image attached of my on-screen menu.)

From what I know, did you explicitly enable deep color mode for thr HDMI input that ATV 4k has been connected to ? Did you also use a “premium” HDMI cable ? See:

http://www.avsforum.com/forum/40-ol...2735865-settings-options-2016-lg-oled-b6.html
 

kmingis

macrumors regular
Sep 24, 2017
213
576
NC
From what I know, did you explicitly enable deep color mode for thr HDMI input that ATV 4k has been connected to ? Did you also use a “premium” HDMI cable ? See:

http://www.avsforum.com/forum/40-ol...2735865-settings-options-2016-lg-oled-b6.html
Yup, I've enabled "HDMI Ultra HD Deep Color" on all four ports, and tried different ports. Same result. I don't think the cable is the issue, but I have ordered one of the Apple "recommended" ultra HDMI cables, just in case. It just strikes me as odd that, with the LG, which clearly does 4K and both HDR10 and Dolby Vision, I still have no options on the ATV for anything 4K.
 

Packers1958

macrumors 68000
Apr 16, 2017
1,944
2,576
South Dakota
Yup, I've enabled "HDMI Ultra HD Deep Color" on all four ports, and tried different ports. Same result. I don't think the cable is the issue, but I have ordered one of the Apple "recommended" ultra HDMI cables, just in case. It just strikes me as odd that, with the LG, which clearly does 4K and both HDR10 and Dolby Vision, I still have no options on the ATV for anything 4K.
It likely is the cable. If it's not HDMI premium certified, it likely won't send HDR. As far the Apple cable, it's not HDMI premium certified. If it doesn't have this logo, then not certified. So the Apple cable may or may not work. Plus it's way overpriced. Monoprice has Premium certified cables for $5.

https://www.monoprice.com/product?c_id=102&cp_id=10240&cs_id=1024021&p_id=24187&seq=1&format=2

Screen Shot 2017-09-24 at 9.36.14 PM.png
 

kmingis

macrumors regular
Sep 24, 2017
213
576
NC
It likely is the cable. If it's not HDMI premium certified, it likely won't send HDR. As far the Apple cable, it's not HDMI premium certified. If it doesn't have this logo, then not certified. So the Apple cable may or may not work. Plus it's way overpriced. Monoprice has Premium certified cables for $5.

https://www.monoprice.com/product?c_id=102&cp_id=10240&cs_id=1024021&p_id=24187&seq=1&format=2

View attachment 720838
Thanks, Packers1958. I've ordered one of the cables you recommend and will cancel the Apple one.
 

Tarheels23

macrumors member
Jul 28, 2010
58
14
I have about 6 of the cables that Packers1958 recommended. Two of which are 10’ long, and the others are 6’ long. I can tell u first hand that these are awesome, so yeah I’m pretty sure it’s the cable.
 

kmingis

macrumors regular
Sep 24, 2017
213
576
NC
I have about 6 of the cables that Packers1958 recommended. Two of which are 10’ long, and the others are 6’ long. I can tell u first hand that these are awesome, so yeah I’m pretty sure it’s the cable.
Well, I now have two cables on the way! One (overpriced) from Apple that I couldn't cancel, and one from monoprice. So between the two, I'm hoping I'll figure this out. Thanks for the help!
 

Poontaco

macrumors 6502
Feb 2, 2014
257
180
View attachment 720810 Hey ATV 4K fans. Can I ask a probably stupid question? I have the newest ATV (yay!), and a 2016 LG B6 OLED 55 inch TV (also yay!). When it comes to various options available to me in the ATV video and audio section, I haven't yet seen anything that says 4K as an output. The top option for me is 1080p, 60Hz. I know there's a lot of discussion about the 2016 LGs not being able to do certain HDR options at 60Hz, but I'm puzzled why I have NO 4K option on the ATV. I watched a movie last night -- Wonder Woman -- which when I swipe down, shows that it's in Double Vision, so I assume I'm getting 4K from the ATV. But am I? (Movie looked great, but maybe it's 1080p upscaled by the TV to 4K? Can anyone tell me why I don't see any 4K options in the on-screen menu on the ATV? Any advice really welcome! (Image attached of my on-screen menu.)

Hmmmm.
Are you sure you got an "Apple TV 4K", and not an "Apple TV 4"?

That screen looks just like the one from my ATV 4.
The resolution settings are split over 2 screens on the ATV 4K, and look a little different.

With the names being so similar, it would be an easy mistake to make.
 
Last edited:

-Gonzo-

macrumors 65816
Nov 14, 2015
1,454
788
Hmmmm.
Are you sure you got an "Apple TV 4K", and not an "Apple TV 4"?

That screen looks just like the one from my ATV 4.
The resolution settings are split over 2 screens on the ATV 4K, and look a little different.

With the names being so similar, it would be an easy mistake to make.

One tell tale sign is the 4 comes in a Black box while the 4K comes in a white box with 4K on the sides.
 
Last edited:
  • Like
Reactions: Poontaco

2010mini

macrumors 601
Jun 19, 2013
4,698
4,806
Watching Narcos on Netflix via ATV and every 10 minutes or so the subtitles go off? Exit out, then back in and they’re on again?!

This happens to me on whenever my kid triple taps of the Siri Remote.
[doublepost=1506348560][/doublepost]
As reported by jasper1977 in his post here, Craig Michaels from Apple has confirmed that there is no 24Hz output capability in the ATV4K. Because of this, 24Hz content (typical movie rate) is output at 60Hz instead (typical TV rate), which causes a framerate mismatch leading to visual judder.

If you would like to see this change, please leave feedback at the following link. It will take less than 1 minute. Apple claims to read every single one:
https://www.apple.com/feedback/appletv.html

Before you take the time to respond to me about how nothing will come of this... well you might be right. But the time you took to knock me down is time that you could've posted feedback to Apple instead.

Didn’t see the correction in your original post. Can you update this with the new info so member can find it easier?
 
  • Like
Reactions: Poontaco

palmerc

macrumors 6502
Feb 26, 2008
350
225
I just wanted to note this has to be one of the most ignorant posts I've ever read on the internet. For those who might be willing to believe this, please don't.

You only want to watch programming at its native frame rate. That said, it is WAY more complicated than simply setting your Apple TV 4K to 24Hz.

Whatever you choose it is going to be a compromise and that is if and only if the TV respects the input frequency the way you think it does. For example, what if your TV screen is still refreshing at 60 or 120Hz as some do? Do you truly know what is happening on the TV end? Do you even trust the software running on your TV to do the right thing? Probably not, and configuring a TV to not perform additional image processing/color correction/motion compensation can require time and research.

Using 60Hz is a compromise, but it is a well understood compromise. For one, the user interface, apps, games and TV programming will look great at this frame rate. The one thing that might not be ideal is film, most often recorded at 24FPS (but not always), which will of course introduce things like judder because of 3:2 pull down. However, this problem isn't new and it isn't really addressed simply by setting your output to 24Hz. Even if we assume some films are best shown at 24FPS and your TV will refresh at a multiple of that frequency you're compromising every other use of the box.

The best thing for everyone is to wait for HDMI 2.1 and variable refresh rate TVs so everything just works. Until that time 60Hz is the best compromise and will provide the best overall experience.
 
Last edited:
  • Like
Reactions: Poontaco

xsmett

macrumors regular
Nov 1, 2015
229
232
Sorry palmerc, I own several Tv´s, two projectors and non of them has any problems with 24p inputs. I dont know what kind of hardware you use, but ok. Automatic refresh rate just has to be supported by the device, like my old and new Samsung Blu ray Players do.

By the way, ever played 25hz/50hz content with 60hz on the Apple TV. Its a mess. How can you say 60hz is the best compromise? Its totally not. It always depends on the content.
 

palmerc

macrumors 6502
Feb 26, 2008
350
225
Sorry palmerc, I own several Tv´s, two projectors and non of them has any problems with 24p inputs. I dont know what kind of hardware you use, but ok. Automatic refresh rate just has to be supported by the device, like my old and new Samsung Blu ray Players do.

By the way, ever played 25hz/50hz content with 60hz on the Apple TV. Its a mess. How can you say 60hz is the best compromise? Its totally not. It always depends on the content.

Of course it isn't going to be ideal. You want frame rate to match content, but there is no currently available ideal solution for a broad range of equipment or customers.

Here is a thread about Chromecast and 50Hz material.
https://github.com/ashley1982/google-cast-sdk/issues/374

This isn't just an Apple TV problem, this is an industry problem where there are no solutions, only compromises.

As I've said, setting your TV to 24p might solve the frame rate issue for certain content, but it completely hurts all other content including the user interface itself. The real solution is coming, but it is still another year or two out.
[doublepost=1506684153][/doublepost]
It likely is the cable. If it's not HDMI premium certified, it likely won't send HDR. As far the Apple cable, it's not HDMI premium certified. If it doesn't have this logo, then not certified. So the Apple cable may or may not work. Plus it's way overpriced. Monoprice has Premium certified cables for $5.

https://www.monoprice.com/product?c_id=102&cp_id=10240&cs_id=1024021&p_id=24187&seq=1&format=2

View attachment 720838

Apple recommends the Belkin HDMI cable on Apple.com for $29.95. Worked and the length was great.
 
Last edited:

xsmett

macrumors regular
Nov 1, 2015
229
232
Thats right, there is no great solution on a lot of hardware, but it would be very easy to implement the automatic frame rate switching option. Thats what we are talking about.

And of course there are some devices, which switch to the correct framerate automatically:
- Blu ray Players, specially the Samsung Players (Blu rays, Netflix, Amazon Video etc.)
- Nvidia Shield (on some Apps)
- Dune HD Players
- Zappiti Player
- etc.

The best device when it comes to framerate switching is in my opinion the Samsung UHD M9500. It switches always to the correct framerate. No matter if its 23,976/24/50/60 content. But the interface and the number of apps is compared to the Apple TV not so good.
 

palmerc

macrumors 6502
Feb 26, 2008
350
225
Thats right, there is no great solution on a lot of hardware, but it would be very easy to implement the automatic frame rate switching option. Thats what we are talking about.

And of course there are some devices, which switch to the correct framerate automatically:
- Blu ray Players, specially the Samsung Players (Blu rays, Netflix, Amazon Video etc.)
- Nvidia Shield (on some Apps)
- Dune HD Players
- Zappiti Player
- etc.

The best device when it comes to framerate switching is in my opinion the Samsung UHD M9500. It switches always to the correct framerate. No matter if its 23,976/24/50/60 content. But the interface and the number of apps is compared to the Apple TV not so good.

All of these 'frame rate switching options' are really hard resetting the HDMI bus which causes the TV to go through a re-sync process. Most TVs do not handle this well and what happens when you reset can include flickering screen, source input changing, power-off, or resync failure depending on the device. It can be an ugly experience and that is why it doesn't do it. If you try changing the frequency manually on your TV Apple prompts you with, "Did it work?" and counts down to reset back to the last setting. HDMI 2.1 aims to solve this problem in an elegant way for everyone.

I think you are losing sight of Apple's target audience for this product. It isn't for the home theatre tweaker that relishes the thought of tweaking every last parameter to their satisfaction. This is a mass market 4K solution that will please anyone that is happy with their iPhone.
 
  • Like
Reactions: Poontaco

geesus

macrumors 6502
Jul 3, 2015
372
129
All of these 'frame rate switching options' are really hard resetting the HDMI bus which causes the TV to go through a re-sync process. Most TVs do not handle this well and what happens when you reset can include flickering screen, source input changing, power-off, or resync failure depending on the device. It can be an ugly experience and that is why it doesn't do it. If you try changing the frequency manually on your TV Apple prompts you with, "Did it work?" and counts down to reset back to the last setting. HDMI 2.1 aims to solve this problem in an elegant way for everyone.

I think you are losing sight of Apple's target audience for this product. It isn't for the home theatre tweaker that relishes the thought of tweaking every last parameter to their satisfaction. This is a mass market 4K solution that will please anyone that is happy with their iPhone.

That doesn't make sense though. They *are* catering more for the tweakers out there, by having the option to change every aspect of the display - if it was a truly consumerist, mass-market targeted device, they would *just* have auto-switching, like the Roku players.
 

xsmett

macrumors regular
Nov 1, 2015
229
232
All of these 'frame rate switching options' are really hard resetting the HDMI bus which causes the TV to go through a re-sync process. Most TVs do not handle this well and what happens when you reset can include flickering screen, source input changing, power-off, or resync failure depending on the device. It can be an ugly experience and that is why it doesn't do it. If you try changing the frequency manually on your TV Apple prompts you with, "Did it work?" and counts down to reset back to the last setting. HDMI 2.1 aims to solve this problem in an elegant way for everyone.

I think you are losing sight of Apple's target audience for this product. It isn't for the home theatre tweaker that relishes the thought of tweaking every last parameter to their satisfaction. This is a mass market 4K solution that will please anyone that is happy with their iPhone.
I really wonder how old your hardware is. I never have any syncing issues when the framerate is changing. The display goes black for maybe a 1-2 seconds , thats it.

I prefer to have a black screen when the framerate is changing, then having the Apple TV playing the videos in the not native framerate, which causes judder. When I watch this none "home theatre tweaker" forum, I see a lot of people complaining about those issues.

If I want a cheap, non perfect, mass market device, I could buy some fire tv´s for less then half the price.
 

palmerc

macrumors 6502
Feb 26, 2008
350
225
That doesn't make sense though. They *are* catering more for the tweakers out there, by having the option to change every aspect of the display - if it was a truly consumerist, mass-market targeted device, they would *just* have auto-switching, like the Roku players.

You are definitely not able to change every aspect of the display. The level of configurability is actually limited to the values that Apple cannot determine through HDMI.

Example - Chroma 4:2:0 vs 4:2:2. If you read their dialog it says 4:2:0 was chosen for compatibility with most TVs, but 4:2:2 would provide better image quality. That is because, they don't know if your TV can handle it unless you tell it.

Auto-switching today is guaranteed to do sub-optimal things.
[doublepost=1506693198][/doublepost]
I really wonder how old your hardware is. I never have any syncing issues when the framerate is changing. The display goes black for maybe a 1-2 seconds , thats it.

I prefer to have a black screen when the framerate is changing, then having the Apple TV playing the videos in the not native framerate, which causes judder. When I watch this none "home theatre tweaker" forum, I see a lot of people complaining about those issues.

If I want a cheap, non perfect, mass market device, I could buy some fire tv´s for less then half the price.

I consider a black screen for 1-2 seconds a terrible user experience and that is the best user experience you can hope for changing frequency in the land of TV. Other TVs put up "Searching for Signal" boxes on the screen. Ewww. Worse - start a movie 1-2 seconds, decide not the movie I wanted back 1-2 seconds, start new film 1-2 seconds. It’s an absolutely maddening user experience.

Judder is and and will be a part of the common user experience for a bit longer. Most people don't notice this phenomenon. It bugs me too.

The Apple TV is a really great box, that does what people expect across all media types and apps, is available worldwide, and is reasonably priced. It does not solve all of the technical challenges facing TVs.
 
Last edited:
  • Like
Reactions: Poontaco

xsmett

macrumors regular
Nov 1, 2015
229
232
Judder is and and will be a part of the common user experience for a bit longer. Most people don't notice this phenomenon. It bugs me too.
Try to get your hands on the very old Samsung H6500 Blu ray or the new Samsung UHD M9500 and tell me if you see any problems when it comes to framerate switching. I haven't any on my devices. Judder doesn't need to be a part of the common user experience these days.

As I said, try 50hz content with your recommended 60hz setting. Is it really a better a experience to have jerky video then a black screen for a second when you start the video? Well, two people, two opinions I guess. We should leave it like that.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.