Let’s not forgot about scratched frame. One of mine was pitted and really bad out of the box on the rim of the gold frame above the lightning port. QC is terrible.
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iPhone 12 Pro Iphone 12 pro max gap issue between Rim and display - Serious issue?
- Thread starter Guruprasad.r
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I did, here’s my story on why I had 4 iPhone 12 Pro Max devices.
First one, would prompt SIM card not inserted intermittently ,new sim didn’t resolve. Even though same sim worked in other devices.
Second device, frame scratched out of the box, area of rim above the lightning port pitted.
Third device, green tint.
(So far).....I've not had issues with replacement iPhones. Had both the 5s and 6 replaced and both replacements were fine. Doesn't guarantee my luck won't change but when the company that built a device tells you the one you have isn't right, it's tough to not let them check it for me.
Gaps in place to aid in screen replacement and expansion and contraction. As for dust this normally helps. I used one on all my previous android devices which had gaps.
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Apple rep on the phone can't see what you're talking about. They are only going by you saying there is a problem. The rep that looks at it will say it's normal and it will be sent back. If you feel it is worth the trouble of sending it in, by all means, have at it. To me it is a waste of time.
I can slip paper between the frame and the glass on my Mini. This IS NORMAL and is NOT A PROBLEM.
This forum is littered with people looking for the smallest imperfections with these mass produced electronics. Good luck finding that elusive unicorn iPhone.
Funny you should mention that. When I unboxed one of my iPhones , there was a hair stuck between the back glass and rim. It was wedged in there.
Got my 12 pro back from Apple today. They ended up replacing the phone so seems the gaps on mine were beyond accepted tolerances. The new phone is brand new. Not a mark on it and it only has 2 very small places at the top right and bottom left of the screen where you can slide a piece of paper between the screen and the frame.
So, my advice for anybody concerned with this issue (in the UK at least) is to contact Apple about it.
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So the replacement has the same "problem". Better send it back and keep trying until you get a "good" one. /S
I don't consider 2 very small areas a problem. My original one was far worse.
Returned mine since it bothers me, huge gap from frame to screen its like seeing the internal organs of the iphone lol. Hard to justify the price tag for that imperfections. My new one is now perfect.
It's meant to be IP68 and the seal for that is under the screen rather than around it apparently.
Gap isn’t a issue, other products have the same gap, nothing to see here.
To be fair, if it's not an issue, why did Apple send me a new phone when I sent mine back because of the gap between the screen and frame the video speaks of?
Last thing apple want is customers to go nuts over something like this, give them the phone, then place the returned phone in the refurb stock and give it to someone else.
Apple lose nothing, win win either way.
The things apple do for their customers is amazing, called up apple and polity told them it’s not acceptable that my charger and watch band is 4 days late when it’s in stock, (during covid lockdown) gave me the charger for free and a extra watch band free of charge.
Imagine dealing with Samsung no return policy unless the package is still sealed lol.
Water resistance has nothing to do with the gap. Glass up against metal doesn't keep water out anyway. The only thing that keeps water out is the gasket underneath the screen around the frame of the phone no matter the size of the gap.