Has anyone else noticed their new iPhone randomly restarting? The past few mornings when I pickup the phone, I get the FaceID alert that it needs the passcode after being restarted. This makes me think it's been restarting at least once overnight. I've also noticed this occasionally when taking it out in the middle of the day and caught it restarting once when just sitting on a table. Curious if anyone else has noticed this issue?
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iPhone XS iPhone XS Max Random Restarts
- Thread starter sportykid2332
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Yes I have been having the same problem since I got my 256GB Max on Friday, I erased everything yesterday and set it up as a new phone but still having issues with apps closing and the phone randomly rebooting. I have been speaking to Apple today and have a support call running with a "senior" engineer who has guided me through doing a full DFU with iTunes, I am currently using the phone without logging in to my apple account to see if the issues still persist.
Interesting, yeah it hasn't bothered me immensely yet so I haven't gone through that process. I'm considering upgrading to the 12.1 public beta since I ran the public beta on my X previously. Are you on 12 currently?
Yes on 12.0 currently, it seems to be behaving since the DFU and I have now signed back in to my account and installed all my apps etc....will keep an eye on it over the next few days.
I guess this is one of the downsides of buying on release day, you get to experience all of the new model bugs
I guess so. Well yeah let us know if the issue persists. I'll let you know if the beta helps (or hurts) anythingYes on 12.0 currently, it seems to be behaving since the DFU and I have now signed back in to my account and installed all my apps etc....will keep an eye on it over the next few days.
I guess this is one of the downsides of buying on release day, you get to experience all of the new model bugs
Yes my first Max did this. And I say first Max because I returned that one and swapped it out. I was having other issues with it as well. I was getting white bars and my camera was performing crappy. New phone hasn’t done it yet. Fingers crossed.
Because it’s a new device I’m sure they will exchange it out as long as they have sufficient stock. don’t think you need a genius appointment.
Good luck
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That's what Apple Chat just told me I could do as well. Only annoying part is I have to bring everything back, including the box, cables, etc.
I’ve noticed at least two random restarts on my XS Max as well, so I don’t think this is an isolated issue.
Nothing for me. Not an Apple apologist for those who will yell at me. Just haven't had the problem.