My awards are once again completely ruined. Nothing at all updates. My "Longest Move Streak" was reset to zero about 10 days ago, and has not changed since. I haven't gotten any of the "Perfect Week" badges the past two weeks.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Resolved Lost all of my Activity badges, and my Move Streak was reset to zero
- Thread starter japanime
- Start date
- Sort by reaction score
Same. All of my badges stopped updating when I updated to IOS 17. My Move streak was reset to zero and has not changed since September 21. Apple "support" has been of no use whatsoever.
At first I thought it was because I was still using an iPhone X and Series 3 but looks like others with newer devices are having similar issues.
Have the issues resolved now?
I had a few hiccups with the badges, when I upgraded to my new devices (iPhone 15 Pro and Apple Watch Series 9) and the most current OSes, but they straightened out pretty quickly. I had worse „badge incidents“ in the past that took until the turn of the month, until everything reverted back to normal. No permanent losses so far.
Keeping fingers crossed that Apple will work this out going forward.
I have a personal history of weight loss and pursuing a more active and healthy lifestyle, going from roughly 220 lbs to 163 lbs (100 kg to 74 kg) and permanently staying there that is closely related to the Apple Watch. I have become pretty attached to all the awards, I have earned, and I would hate to lose my move streak. It is kind of a „psychological bridge“ for me to keep pushing myself. First World problems, I know. But I can understand people.
I hope, things will improve for everyone!
I had a few hiccups with the badges, when I upgraded to my new devices (iPhone 15 Pro and Apple Watch Series 9) and the most current OSes, but they straightened out pretty quickly. I had worse „badge incidents“ in the past that took until the turn of the month, until everything reverted back to normal. No permanent losses so far.
Keeping fingers crossed that Apple will work this out going forward.
I have a personal history of weight loss and pursuing a more active and healthy lifestyle, going from roughly 220 lbs to 163 lbs (100 kg to 74 kg) and permanently staying there that is closely related to the Apple Watch. I have become pretty attached to all the awards, I have earned, and I would hate to lose my move streak. It is kind of a „psychological bridge“ for me to keep pushing myself. First World problems, I know. But I can understand people.
I hope, things will improve for everyone!
What I should do with my watch if I want to sell it? Can I remove it from my icloud and so on but not from watch app?
Keep up the good work. My AW is helping me with my fitness a lot. The daily and monthly goals work as motivation for me. Current move streak is 1120 days.
Apple has an excellent support document on that subject.
Before you buy, sell, give away, or trade in - Apple Support
Remove your personal information and settings.
So now Apple is subtracting days from my streak. Apple must think I'm some sort of Benjamin Button. 😡
OK. Something is really amiss here.
You‘d probably need the assistance from someone higher up in the ranks of the engineering and cloud computing department. Maybe try again to escalate it up through support?
This has happened to me when I've either gotten a new watch or a new phone. My move streak is messed up for around three days. It happened again when I got my 15 Pro Max, but everything was back to normal three days after the phone was set up. I think iCloud needs some time to catch up, especially with longer streaks. I'm currently at 2,571 days in a row and 10 days away from 3,000 lifetime move goals.
My move goal awards have come back to normal for me today but my longest move streak is still messed up.
I've been waiting since January 5 of this year. How much longer do you think iCloud needs to catch up? 🤣
My ‘longest move streak’ and the count to ‘2750 move goals’ add up correctly about half of the time … sometimes lagging a couple of days.
But I found out that in my case if I turn the iPhone only off, then on, it updates those 2 badges correctly right away.
Apple is slaking on this software big time. Always some minor problem with the badges.
I also found that the new Health App on the iPad is not syncing correctly and always lagging behind a little bit. And there is not consistent way to trigger an update.
You wonder how and why, when in the end, it is just a few numbers in a table that have to be kept in sync between two devices.
You wonder how and why, when in the end, it is just a few numbers in a table that have to be kept in sync between two devices.
Something new I'm experiencing now is that my Longest Move Streak after being reset to 35 about a week ago has then jumped to 70 days after a few days and today it reset back to 35 🤷♂️
UPDATE: I just checked my fitness app again on my iPhone and lo and behold my longest move streak is showing correctly lol. I'm kinda scared now to update to iOS 16.7.2 when that gets released most likely this week.
UPDATE: I just checked my fitness app again on my iPhone and lo and behold my longest move streak is showing correctly lol. I'm kinda scared now to update to iOS 16.7.2 when that gets released most likely this week.
Last edited: