Then purchase it without selecting a carrier and take the $30 penalty. That’s your choice!That’s not right though. I’m on the apple upgrade program it should have no bearing on what plan I have
Then purchase it without selecting a carrier and take the $30 penalty. That’s your choice!That’s not right though. I’m on the apple upgrade program it should have no bearing on what plan I have
This is a thing. You should be good thoughThis is such an odd mess. My preapproval is done and confirmed by email. But- if I go through the app, it says my pre approval is expired. Yet through the web, it’s fine. ??♂️
No - and stop apologizing for corporations and their mistakes. Take this hit take that hit - no - we make good faith deals and enroll in programs that they offer, they need to honor their side too. The whole reason to get the iPhone through apple was to avoid buying it from t-mobile because their upgrade and jump program was worse, every year there was some problem - All we do is take the hit and that’s not ok.Then purchase it without selecting a carrier and take the $30 penalty. That’s your choice!
Still same error for me. So I don't know what the freaking issue is. But T-Mobile/Apple act like its all good. Well its not?! LOLStill getting the same "We can't connect to your wireless carrier at this time…" error this morning in the loan approval step. I tried on my Mac and also didn't work:
View attachment 1832926
Oddly- at the stroke of 8am this morning, it was fine. ??♂️This is a thing. You should be good though
Still same error for me. So I don't know what the freaking issue is. But T-Mobile/Apple act like its all good. Well its not?! LOL
I won't be buying it if that case. I have pre-ordered every iPhone since the 6s. So since I'm getting nowhere with Apple or T-Mobile. I'm good with my 12 Pro for another year. T-Mobile is like, With all the issues your having with Apple, Just buy it with us. I'm not gonna pay $550 down.It’s such a first world problem but it’s super frustrating. I wish the error wasn’t so vague and it could be easily identified by anyway. At this rate, probably going to be late to preorders.
The phone rep I just spoke too, was the worst. She said anyone doing IUP isn't able to pre-register and can't until tomorrow.
I said this makes no sense based on what the site said. She said the site doesn't state you can currently do it with IUP. So she doesn't know where I'm getting information, but she said all the information is on Apple.com
geezus, who writes this mobile phone stuff?, the grammar is terrible and it is meant to have come from a professional company!!??Sounds like the person who was telling me yesterday how preorders don’t start until Friday.
I can’t even see my plan details through T-Mobile. It tells me my plan is unknown and I get blank request timeout pages.
And then this one:
View attachment 1832995
I had a rep who tried to do an dummy order for me over the phone, and apparently got locked out of sending me a one time pin. Since I did it too many times. smhthe problem is getting a rep with half a brain.
I did another enrollment with my parents account for iup just now and it all went through, they are on an essentials plan. I definitely think it has to do with the account type thing. You tried to get that changed?T-Mobile only solution for me now is to use an different payment method. Even if that works, Which I'm not doing. Why should I be forced to do that? This is nonsense, and rep after rep don't seem to know the answer. One rep transferred me to Citizen Ones. Another blamed T-Mobile again. Which sucks. May just skip this launch.
Supposed to be getting an call back regarding my issue.
Edit: Rep called me, then after explaining my issue again, the call got disconnected. Been waiting 20mins for her to recall, and nothing.
I'm on an select choice plan. Can I sign up using my parents T-Mobile account?I did another enrollment with my parents account for iup just now and it all went through, they are on an essentials plan. I definitely think it has to do with the account type thing. You tried to get that changed?
What plan are you and A.Y.N on?Same issue. Just absurd. Talked to T-Mobile. Talked to Apple. Everyone is clueless. At least I know I’m not the only one. View attachment 1833175
What plan are you and A.Y.N on?
FZLTUL2LP. T-Mobile One @ Work.
So was I. A rep changed me from “individual / sole proprietor” to “individual / regular” yesterday, which apparently also required them to change my plan to Magenta.
I went from the “account not supported error” to “there’s an issue with your mobile number” lol.
But what happens if I try my Parents T-Mobile account? Will I have any major issues?Sounds like there are 2 issues, the account types that allowed IUP, which they fixed yesterday by adding a ton more account types. And now this error is when they try to preapprove the loan and they need to hit T-Mobile to verify something else, and that is either erroring out or timing out. I was told they were looking into it.