I thought the focus was personal identity threat but I’m more irate and blew a fuse when AT&T global fraud called me Friday about a breach in my AT&T account. Although my spam on texts and phone calls have gone up, they called me to let me know that someone from Delaware was trying to open two phone lines and A few apple watches. I’m in Texas, what threw me over the edge is the fact that they were actively trying to change my account information FROM an AT&T store, I was a former sales manager for them and the store rep must had been on it or inept, because you need an ID to do it in person, and access my account. I get they might have my account information like account and email, but a store representative needed to bypass the with the approval of a manager to change it.
They managed to stop the sale and now I have an address of the people who were trying to take over my account but the fact that I couldn’t change my passcode because they changed the zip code initially and tried to reset my password at a store was the farthest they could get, because I have a two step security check that would had required one of my numbers to get the code.
I got laid off, but the fact that the workers they got now are completely useless it’s hilarious to me, their leadership should be fired or held accountable.